cable line down in yard spectrum

There's no good answer on why the burying of cables is sometimes forgotten. Most of the lines coming from the street and snaking down the side of our house are cable lines we have never used, left over from the previous owner. Spectrum outage or service down? Current problems and outages The pole owner or the local municipality should have contact numbers for the local Spectrum maintenance teams who would be responsible for pole based repairs. Seems easy enough for a coaxial/tv cable. If you are experiencing problems with Spectrum, please submit a report below. Fallen Cable Line in Backyard | CycloneFanatic: The Internet's most Need for water pressure regulator when increasing supply line. Can you please send Xfinity Support a private message using our peer to peer chat service by clicking on the chat icon in the top right corner of the page? Just select Xfinity support and you will be able to speak with the next available specialist. Call our Buried Wire Center at 800.924.9420 Monday through Friday between 8:00 a.m. and 6 p.m. "A lot of people I've talked to [at AT&T], I've been transferred to somebody else, who says, Oh you need to talk to Hannah, you need to talk to Troy, or you need to talk to whomever, Meyer said. @Ask_Spectrum is there an outage in 53593? Frustrations? I have tickets in and it has been two months. Call us anytime at. We'd love to get this taken care of for you and make sure it is secured tight where it needs to be. Criterion Digital 2023. Using an Ohm Meter to test for bonding of a subpanel. Replace or Install Underground Wiring or Cable Lines - Xfinity 3+ month old thread being closed due to age. Thank you for visiting and posting on our Forum. rev2023.4.21.43403. Can the game be left in an invalid state if all state-based actions are replaced? The price of my internet only service was bumped up in the middle of this pandemic. The smaller wires were for phones and cable-connected TV and Internet. The following are the most recent problems reported by Spectrum users through our website. Find out what is going on. With our new Xfinity support direct messaging, you do not need to input the name of a person. If youre doing any work that might involve a power line past the point where Pepcos responsibility ceases, you should have a licensed electrician do the work. Cable Company Runs Wire through Neighbor's Yard Without Asking 2. Whether you are starting new service or getting the cable replaced because of issues, the service providers technician will often run the cable across your yard to where it connects on your home. To learn more, see our tips on writing great answers. The Bronx, Clermont, Atlanta, Birmingham, Cary, Irvine, Los Angeles, Middletown, Columbus, Pinson, Athens, Cropwell, Fultondale, San Francisco and Dallas. Supposedly fastest speeds and even after many calls to you guys our internet is still LAGGING! I thought these forums were public. I have a sagging line in my driveway from the pole across the street.. Hey @user_6790b2! You may want to contact Verizon to report low hanging cable lines. If all that fails, file a complaint or concern with the Indiana Utility Regulatory Commission, which regulates the larger service providers in the state like AT&T, Comcast, Spectrum and more. So, what can you do if youre dealing with an unburied cable in your yard? Verizon service typically comes in underground, he said. $80 a month for JUST WIFI? Since the cable tech had so little to do, they charged me for time and materials which was basically dropping the conduit in the bottom of the ditch with enough left over on each, snaking the cable, putting ends on and connecting them. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. Type your message in the text area that appears at the bottom of the window and hit enter to send. It is the second largest cable operator in the United States. Futuristic/dystopian short story about a man living in a hive society trying to meet his dying mother. Great news. Thanks for escalating this Rustyben. One box was for phone service, the other for cable. We have called and spoke to multiple, nice service reps. that's ridiculous and you won't be keeping me as a customer. These are part of the PSE&G system. California Consumer Do Not Sell or Share My Personal Information, California Consumer Limit the Use of My Sensitive Personal Information. @danii @_JSplash @GetSpectrum I'm in Orlando too I just got upgraded from 75 to 100 for ATT the same price. Thanks for responding to this community post and letting us know about your line concerns that still need to be addressed. Thanks for contributing an answer to Home Improvement Stack Exchange! In the 'To' field, type 'Xfinity Support'. Its bad enough your internet service sucks, @AlishaGrauso @GetSpectrum @Ask_Spectrum ****, youre still having problems?! We have called and spoke to multiple, nice service reps. power is back on but no internet. Like Chris says, you'll likely have to pay for this. I am located in the US(Minnesota). He gives free estimates, but because you have already supplied pictures, he has all the information he needs. It shouldn't take that long. Please enable Cookies and reload the page. How to report a down or damaged CenturyLink line If you see a damaged telephone pole, wire, cable or pedestal, call us at 800-244-1111 to report the problem. It is the second largest cable operator in the United States. Cable TV Service Provider in Madison, WI | Spectrum Hundreds of poles down and left over wires from companies that no longer serviced the neighborhood. Having an electrician clean that up is the safest step, and for the cost of calling in someone for that, you could probably get the whole job done and have complete peace of mind that you arent making any mistakes. Im sorry. If additional resources are needed (bucket trucks, street closures, etc.) I must say the third young man was very helpful and didn't try to pawn me off on someone else. -HB, I understand the frustration that issues on the account can cause. He would also remove the phone and cable boxes and all the wiring once connected to those services. I will be calling spectrum tomorrow to have their technician come fix whatever the ATT/D guy broke. Showing Content for | Change your ZIP Code, Enter another ZIP to see info from a different area. But comm lines on your property are easy enough to move a foot or so to the side. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. Hello @user_c50f9a and thank you for joining us here in the Xfinity Support Forums. Your service is a joke. Share them here. Now I'm furious. Cable lines have pulled a chunk of facia off the building and are now laying across several yards! Common causes for this to happen include any non-human interaction with the website such as scraping or embedding. Click "Send a private message" and private message me. Even after speaking with him. Any Xfinity agent can enter in a ticket for the field to address down or drooping lines. Is there a weapon that has the heavy property and the finesse property (or could this be obtained)? Privacy Policy. Once you have: 1) reviewed that the damage is not in the cable company's easement (s), 2) reviewed any written contracts you may have (or had) with the cable company exempting them from damages or lawsuits for destroying your yard, and 3) have photographs and evidence of the damage inside your yard, you may want to 4) obtain three reasonable Hello, @user_ff2852. . No one out at all. Are you able to view a service point for local cable tv service in either direction? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. In a follow-up video, Jacob discussed how Time Warner escalated his ticket, thanks to all of the comments made on his video . Hello @user_22cd0a, thanks for reaching out to us on our Forums page in regard to this hazardous downed line in your neighborhood. All numbers are for sales or troubleshooting services. There was a service technician in our neighborhood a couple of weeks ago. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Move a gas meter 150ft or install your own gas line? Erika Cuadra Stone I just moved to the area and had the same issue with my neighbors many cable lines crossing into our yard to the pole that resides in my backyard as well. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. This **** goes out MULTIPLE TIMES a day! Disappointed and concerned. Shameful. At the moment, we haven't detected any problems at Spectrum. Licensed electricians, who work with power lines and various kinds of cable every day, can tell at a glance what is safe to touch and what needs to be switched off before they start working. To subscribe to this RSS feed, copy and paste this URL into your RSS reader. Terrible service I want a credit for the downtime and the poor service. Once you hit that chat icon, you'll be able to initiate a new chat with Xfinity Support, so please just send us your full name and we can continue helping out there. A few years ago Spectrum acquired Time Warner Cable. @Ask_Spectrum is there an internet outage in 40214 zip code? And I have a very loud mouth. Can you please send us a DM with your name and at least two of the following: the account number, the phone number associated to the account, or the full address? Orange flag on lawn saying att/d distribution buried cable

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