A case for why the hop-on, hop-off bus is worth it. However, we believe the bulk of funding actually came from a complex of loans, and two VC funds: Bessemer Venture Partners and Madrone Capital Partners. A flight to Las Vegas or Kansas City doesnt normally cost $700800, but we are routinely seeing prices like that these days. Its my favorite time to travel anyway, as its usually cheaper and less crowded. on the site. Then I was notified that the issue was sent to relevant department to resolve. their tickets. I really wish I had gone direct to the event organiser. ", "Read Trustpilot before \u201cbuying\u201d from this company of cheats and scammers \u2026I wish I had! If these recommendations are enacted, sites like viagogo and StubHub will effectively be starved of tickets. Relisting your ticket is free of charge if you originally purchased them from the site. Higher fuel and labor costs are also incentivizing airlines to try to raise prices where they can. Such deals have rising concerns regarding the role of the secondary market and the involvement of official ticket outlets channelling tickets to the resale market. I cannot afford to lose this money. There are a few ways to reach Viagogo, and the contact information can vary between each local site. I've heard a lot of horror stories but I also know that some people haven't had issues. Buyers are protected with McAfee Secure, so that all transactions are protected. but may not be able to get a refund because you overlooked it and it was stated Once you get to the ticket options, Viagogo inundates you with how many tickets are left, their prices and seating locations. They dont last long these days. I would never have bought them at that price. Here are six things to know about the Emerald City gem of the Pacific Northwest. Viagogo does put a lot of emphasis on using interactive seating charts, and different colours to distinguish different ticket types and filtering options, which will help you sift through their many options. market. We only partner with safe websites so that you can be guaranteed tickets. All queued up Every part of the queue process includes scarcity tactics to frighten you into a purchase. It is quick and easy to get what you want, but you should remember that the service or booking fees will be applied. Together, they frequently accounted for up to 80% of the sites listings at major UK festivals, while Ticketing Expert LTD was touting tickets at literally thousands of grassroots events in the UK and Europe. All our prices are live and transparent giving you the best ticket prices. Viagogo says it does this but takes no other steps to prevent the practice. Most of StubHub UKs suppliers (ie high volume ticket touts) have deserted the platform too. The options will pop up and you can choose what you were looking for. If customer responses are anything to go by, there is definitely some major improvements that are needed for Viagogo to reach a reasonable quality of customer support. For more information, please see our Viagogo does not have the greatest record with regards to One of the biggest online ticket sellers is Viagogo and in the following article, we will address all of the pros, cons of using their site, and address questions such as: what is Viagogo, how does it work, is it safe to use, what to look for when buying tickets on their platform, how to contact them after you purchased tickets, and much more. A CMA spokesperson said the watchdog was concerned about these reports of speculative selling.. Advertisement. Whatever the episode, youre definitely going to learn something that you might not find anywhere else. Viagogo pride themselves on their quality customer service and reliability as an online ticket vendor for the most popular events across the globe. I have to pay $7k a seat to watch them learn something?" 29 Apr 2023 04:12:12 The Royal Albert Hall says that the shows promoter allocated tickets in PRs row to Amazon, as it was a legitimate agency for the show. $2200.00 down the drain. Viagogo and StubHub, which are in the middle of a troubled $4bn (2.9bn) merger, have previously come under fire for a series of controversial business practices, including breaches of consumer law. Executives . -Explore the world's largest selection of events. The Eternal City can seem huge and overwhelming to first-time visitors. If there are any issues with the tickets (e.g. It is great for getting tickets to high profile events, but you will be paying above face value for your tickets as a result. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Viagogo considers themselves to be the safest By comparison, viagogos North American business is practically non-existent. I remember back in the day standing in line for tix at the venue before online ticket sales started. Using secure payment methods Paypal, Adyen, How many people are viewing this I'm guessing these teams were the round file because I received no response from anyone. Like any other resale marketplace, the prices were actually rejected by the event organizers, or if your tickets had not been ? The company is actively setting up hundreds of event pages and allowing a single seller, connected to Viagogo, to advertise identikit numbers of tickets that we do not believe they possess. Viagogo which was founded in London in 2006 by the former co-founder of StubHub Eric Baker, and is considered today as the largest ticket marketplace in the world, spreading to over 160 countries. Your email address will not be published. Why use viagogo? Stubhub Are They Safe? All rights reserved. For 2 years -really!!!! The TM pricing is about what Id expect for a residency at a new igh tech $1.2 billion venue, and are way less than Adeles residency.GA floor 287.88P1 501.35P2 400.21P3 267.88P4 140.13I think those are well within current prices. If you end up taking a child Save my name, email, and website in this browser for the next time I comment. At Lonely Planet, we're always planning a trip somewhere. Out of desperation, I found the tickets I wanted on Viagogo for a little bit more than what's advertised on Ticketmaster, and the e-tickets got sent to my email successfully. Which is cold comfort, since prices seem so much higher than they were during the . ", "Estou me sentindo ROUBADA!\r\nJ\u00e1 fiz reclama\u00e7\u00e3o na defesa do consumidor de Portugal!\r\nOnde est\u00e1 o livro de reclama\u00e7\u00f5es eletr\u00f4nico de voc\u00eas? I purchased tickets for the rugby autumn international Ireland v New Zealand from Viagogo. RT @mdotbrown: "So I said if no one is gonna lose then why are these tickets so expensive? In the US, StubHub is an absolute juggernaut. Yet if you see a deal, jump on it. Why are Viagogo tickets so expensive? StubHub International is a complete mess, and youd have to be an idiot to buy it. I haven even read that a Baron is associated with this company he really must be having a great laugh at us easy prey. You can use their site in multiple languages according If this is the true state of affairs, then the whole sorry saga raises a bunch of uncomfortable questions, not only for viagogo who, under Section 92 of the UKs Consumer Rights Act, are duty bound to report criminal activity (such as fraud) to the police but also for investors, regulators and enforcement agencies. The CMA, in particular, have been provided with extensive evidence of large-scale fraud, theyve witnessed test purchases where fraud was openly committed, as well as what appear to be overt breaches of the law. Looking over the accounts of viagogo and StubHub, they estimated that overall sales value of the UKs uncapped ticket resale market in 2019 was 350m. The second investigation, by Shari Vahl at BBC Radio 4s You & Yours dug even deeper, holding the identities of Sofia Wagner, H.E Events and Ticketing Expert LTD up to the light. If Sofia Wagner, H.E. Digital Minister Margot James told BBC Radio 5 live that if fans had to use a secondary site to buy tickets, "don't choose Viagogo - they are the worst". An example of data being processed may be a unique identifier stored in a cookie. Viagogo should be the subject of a full criminal investigation.. Reg Walker, a ticketing expert and security consultant atthe Iridium Consultancy, carried out test purchases, placing orders for tickets on Viagogo. Compounding this is the fact that, in the UK at least, the business of ticket touting is getting much tougher. DO NOT USE VIAGOGO. You've paid Viagogo so it's on them to try to help, but of course they aren't actually supplying tickets so it can get a bit messy. ticket marketplace and has a large network of ticket traders, scalpers or Lets take the loading page: This could have been useful information to a buyer, but at the same time, this information is purposely used to invoke fear that tickets are selling out and pressure a customer into making a purchase. Youll be glad to know that it is a relatively painless process to find your tickets on Viagogo, thanks to a host of search features on their site. Prefer this to be honest. Sellers on viagogo are only paid for their tickets after the buyer has successfully gained entry to the event. With that being said Viagogo recently has made some improvements to their transparency and have improved the customer support in most regions so we do hope that this pattern will continue going forward. The assured us that the tickets had been released several weeks earlier. All the elements come into play when selecting the best time to visit Grand Canyon National Park. The ticket resale website Viagogo has been accused of advertising non-existent gig tickets on behalf of an employee of its sister company StubHub, prompting calls for regulatory and criminal investigations. And then RM270 for Aurum? legitimate ticket in time for the event. Pent-up, post-pandemic demand plus staffing shortages adds up to a squeeze on airfares this summer Horacio Villalobos / Corbis via Getty Images. A rise in Viagogo complaints from unhappy customers complaining about the difficulty of reaching the customer support and the site failing to uphold their own ticket guarantee has been prominent. You can reach all of these options by clicking on the green search button, without entering any key terms and you will reach their Advanced Search page where you can type in multiple terms to search by. When our tickets were not provided they refused to provide a refund . I really want to go to this show. Campaigners and security experts said the links between the company and Viagogo raised questions about the resale websites commitment to prevent speculative selling. Not use Viagogo. However, it has still failed to respond to the CMAs demands that it identify sellers, make clear the face value of tickets and warn customers that some venues do not accept tickets from secondary ticket websites. They refunded the money on June 9, 2022. Since the site was established, Viagogo has managed to attract major artists, teams and performers, and contracted with them through official deals. So, buy early and get the best price. PURE SPECULATION: WHY IS VIAGOGO LISTING THOUSANDS OF NON-EXISTENT TICKETS, AND WHY ARENT REGULATORS STOPPING THEM? We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Shocking. The seller here, gave a false signature for delivering the tickets, and so Viagogo are refusing to give me a discount. Unfortunately, many customers have noted that Viagogo have went back on their guarantee at points, leaving them high and dry. Having a comprehensive marketplace seems to be Viagogos main goal, but that is not the most important thing when you decide to buy a ticket to your favourite event. U2 has announced 12 shows at the new MSG Sphere, In honour of the passing of Harry Belafonte, heres the drum-off he did with Animal from The Muppets. If we do find clear evidence that viagogo is not complying with consumer protection law, we wont hesitate to take action.The CMA secured a court order against Viagogo in 2018, forcing the company to ask touts to tick a box confirming they have any tickets they advertise. to your regional location in order to find the tickets that you are looking for From city breaks to tropical beach vacations and family adventures, this book is organized by month with recommendations for trips that range from weekend escapes to one- and two-week getaways. Why the Knicks and Kings have the NBA's most expensive tickets The average price to enter Game 1 of the series between the Kings and Warriors series was $668, or 603 percent higher than the . (I recently priced a ticket to Rome for June and got sticker shock when it came in at $2000for coach!). This review hopes to offer an impartial spotlight on the largest online ticket marketplace, so that you can stay informed with the best vendors available. do have an issue with tickets that were purchased on Viagogo, you will receive reliable customer support, and ticket guarantee. In addition to their poor customer service, it is also to be wary of their high hidden fees . The scandal of fake sellers committing fraud on this platform demands serious and immediate investigation. Still, there are plenty of cases where the opposite is true and one-way tickets are incredibly expensive. So, when you do purchase your tickets, you can rest assured that its via a secure payment system that you can count on. I find it inconceivable that a rogue offshore business, already under the investigation of UK regulators and with such a chequered history, can continue to operate in this way. What this means for customers is that Viagogo is not bound by any sort of UK or even EU regulations that have been designed to keep consumers safe. SportsEvent365 Are They Safe? will be higher as the person has already purchased the ticket at full price and Help future customers by talking about customer service, price, delivery, returns & refunds. Being able to use their service easily is equally, if not more, important. Can we ever expect flight prices to lower to what they were before the pandemic? Many people make their choice according to what site is the cheapest, but that is often the wrong tactic and could cause you to end up with a counterfeit ticket. What Viagogo are doing here is employing a rather well-known sales practice, known as the scarcity tactic. Similarly, they rarely price tickets at 10 times over face value. Next step\u2026legal action. You can often score great deals that way, too. A much-debated ban on domestic flights within France will finally be rolled out in 2023. In other words, they are almost exclusively targeting grassroots shows that havent sold out and where ticket touting is unlikely to be a problem. And who is Sofia Wagner? (modern). @viagogo I bought 2 95 tickets, the invoice said it was a 110 ticket. Once you have found the event that you want to purchase tickets for, Viagogo have went a little too far with interactive features. As a result, Viagogo is able to offer an extensive ticket Viagogo offers multiple currency conversions which makes it easy to convert the prices on the site into your own currency. Those are resellers. (modern). Naturally placement is worse. Events were permitted to continue operating through a new PO Box address in Manchester. Its no longer uncommon to see a one-way business class seat on an airline like Delta go for a shocking half-million points. Viagogo for a good part of the past 10 years has been the largest and most secure marketplace worldwide, but unfortunately, in recent years there is a change in the sentiment towards them. Method 2. All rights reserved. This subreddit is devoted to the band Slipknot. event on their site, How many tickets are still Viagogo is undeniably a huge marketplace for tickets to some of the most popular events across the globe. The Advertising Standards Authority (ASA . Artists whose tickets have appeared on Viagogo under listings placed by GES SL, said they were appalled by the ease with which industrial-scale ticket touting continues unchecked. How safe am I? The practice helps touts supercharge profits because they do not need to buy tickets they might not be able to sell, only spending to fulfil firm orders. Been sold fraudulent tickets twice. The company, which was founded in London in 2006, has a network of more than 60 global websites with customers in 160 countries. The venue will check for ID, and the name on the ticket doesn't match my name. With that said, if something does go wrong then you have to once again rely on their problematic guarantee. What's the best way to explore a new city on the day you arrive? Fuel prices have cooled in the past year, but crude is still more than 50% expensive than in January 2019, posing a problem for airlines as fuel is their single-greatest cost. Who do you think should fill the drummers slot? In February 2020, viagogo completed the surprise acquisition of rival site StubHub, paying $4.05bn to eBay in the process. Help Me LP: I have an 8-hour layover at London's Heathrow airport. So, plan ahead and get your tickets early. Flights to Europe are averaging $1,141 round-trip, 34% more than they cost last year. Visit Website Write Your review Tell us how There are far fewer seats available than before the pandemic, as airlines have struggled to return to normal capacity. Yeah, the other comment is right. In that case, they might require you to provide them with a proof that The Most Comprehensive Viagogo Review Online. Hes also known as a musicologist and documentarian through programs like The Ongoing History of New Music. This was a birthday treat and I\u2019m now concerned that I can even get in the event after reading some of the other reviews. From the reviews of Viagogo, their customer service is something that definitely needs to be improved. so-called brokers. Even more troubling, evidence suggested GES SL was closely connected to viagogo itself details of which were passed onto the Competition & Markets Authority (CMA), the UKs business regulator who has been investigating viagogo for five years, and served them with a court order in November 2018. Viagogo ticket reviews UK show some angry customers not getting the guarantee they were promised, and not getting enough help or care from their customer service support. *******************************************************************. So Viagogo remind us, at every possible opportunity, just how scarce the tickets that youre looking at are. My best advice to consumers is to use any miles or points they have been hoarding during the pandemic. So, add that to your budget ahead of time to avoid being blindsided at the time of payment, make sure you notice the fees at the checkout phase as well.
why are viagogo tickets so expensive