T.J. Maxx - I am complaining about clearance price item, T.J. Maxx - shady practices-poor customer service. Days of purchase at occasion gowns is online purchases has original form. The seal must be intact, and the product hermetically sealed. (News & Policy), Does Dollar General Take WIC in 2023? The T.J. Maxx policy is that you will receive a full refund even if your item has no tags. If a company doesn't offer free returns, chances are customers will be put off. Unused items can be returned up to 30 days after the purchase date. As an employee of TJ Maxx, I truely love and agree with the following comments left by the original poster: For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. why? It is so frustrating that we were such mistreated. They will not be accepted for return at other locations. And then I got yelled at for asking her if she would like to pay for the wallets she was holding under her coat? To see all my of most up-to-date recommendations, check out this resource that I made for you! I think the employee wanted to buy the purse for that price because it was too cheap on clearance for such a nice purse. as she had stated. Return policies of retailers change constantly, and its hard to keep track of them. A real security guard would be nice. And stop telling your friends and family to come in for the "hook up" when the manager leaves. Everything is very open with a clear description of the challenges. They work so hard. T.J. Maxx makes it simple to return things with no difficulty. The bottle was sticky and it did seem like some plastic was melted. The complaint has been investigated and resolved to the customers satisfaction. Not to mention ###, yes human feces. It's tempting to do the same at T.J. Maxx, especially if you're considering picking up a high-end item. The item cannot be returned for credit if it does not have a T.J. Maxx label. Information is accurate as of Dec. 14, 2022. TK Maxx 2. Plus, pushing customers to return items in-store rather than by mail can actually boost sales, as they have to walk past displays of items when they visit. For more information, please see our Return the item in store within 40 days of your order date. Cash refunds take ten days to appear in your account. Are they not able to fit a lamp in there? I guess she was trying to figure out if I was a mystery shopper? Here we have the answer for you. Return Policy For Items Purchased In Stores | Marshalls If you wish to cancel the transaction you may return any item that you purchased at any TJ MAXx store within 30 days from the date of purchase without a receipt to the store where the item was purchased. I was returning a few items, all with receipts and tags at a different store than where they were purchased and I was unlucky enough to get a college girl with a vacation job at TJMaxx. I took an item back without a receipt, it was a purse to be exact. Allows customers to scream and humiliate us in front of other customers on the sales floor ? Even if you are able to win over the supervisor and get your return, you will still get the same value in return that you would have if you returned it inside the 30-day window, without a receipt. TJ maxx may just be next. Staples shortened its purchase window by five days, accepting returns until January 23 for items purchased since November 13. We even had Ricky's daughter come into our store and steal wallets right in front of the manager! However, I need to defend the LP department. I've tried explaining until I'm blue in the face and no customer in the world ever seems to understand markdown cycles. Most customers are very messy and steal. AMEN SISTERS! If you can get your hands on the receipt and dont want an equal value return, you will need to get the item back to TJ Maxx before the 30-day timeframe is up. TJ Maxx is not a Bazaar or Market items are priced as marked. pants that are inside out. I no longer wanted it and I never carried it so it still had the sales tag on it. If an item is returned for a reason other than poor quality, it will not be refunded in full. I read this and am nodding in agreement. "4. T.J.Maxx Holiday Return Policy I am a CSC in MA and I am sick and tired of the managers telling me that they will back up my decisions and then making me look like an idiot in from of crooks when they "make an exception." We barely have payroll to get our work done ! There are a few exceptions to that rule, though. you generate much more loss than you do profit. That's the law here in Indiana. Customers can also use a receipt or proof of purchase, or get store If you purchased jewelry from TJ Maxx and no longer have the receipt for it, you will not be able to return it to TJ Maxx for anything. Don't think they'd last. From where though? I can't speak for your store's LPs, but I work on weekends, as do the other LPs in my DLPM's district. TJMaxx, like other retailers, has policies put into play regarding who we can apprehend and when we can apprehend that shoplifter. Something i dont need right now because in recovering from my surgery. This policy only applies if you bought the item in-store, but if it was purchased online, you can return it for store credit. You can return items to T.J.Maxx either by: Items purchased online or in store can be returned to any T.J.Maxx store near you. We have none and all the shopplifters know it. When items are lifted, the cameras follow the perp outside (cameras there, too). 3. I was a coordinator for Marshalls and was repeatedly harassed by management for 2 year before quitting. you allow them to deface, scratch, chip, draw on, kick, drop, throw and destroy merchandise, so that when a decent customer sees a chair they would like to buy, they dont, because you have ruined it. Generally the return fee is taken off the refund and customers can return items in-store for free. you make it impossible for us to maintain a store that we can be proud of. Of course, another event we had we called what they call "mall security" well, I can tell you, these mall security can't even do a simple chase after the thieves. I'm on medical leave because i had a surgey . Save my name, email, and website in this browser for the next time I comment. and that other people handle and sometimes purchase and take home. And it is all the same here! Management knows this, its about time the clerks learn this lesson also. A few months ago, we got in a huge amount of Ed Hardy and Juicy purses and, of course like idiots, they put it right next to the door. Yes, over the 2 years I worked at the TJ Maxx in MN, I have met the most stupidest customers. We have five basic elements we absolutely, no questions asked, have to have to make an apprehension and if we don't personally see all five of those elements, those persons are gonna walk out that front door. If it looks like it was previously opened or it's damaged inside, ask for a manager and explain the situation. Today, the bracelet broke and Ive seen parts of the necklace start to come apart too. This is a joke to me. WebStandard Return Policy for Items Purchased in Stores Our customers continue to be our top priority. I say let corp. fire me for doing what the say the rules are. I often mention this to the rude staff and management that they will reap what they so because they will soon be out of a job, and sure enough, within weeks if not months, those same rude salespeople have sorry looks on their faces as we are buying their merchandise for pennies on the dollar, and they have big yellow 'everything must go" banners across to front of their stores. We are ripped off all the time by the same people. I really thought you closed at 10!" I have always been a shopaholic. I believe the writing is on the wall. They rather just stand there and fight with you. What Is TJ Maxx Return Policy after 30 days (Secrets Nobody Is By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Hang in there. Nothing I guess. I never receI'ved a notice from my health insurance telling me that it was going to be cancelled because HR sent all my paper work to my work TJ MAXX! The Loss Prevention department does not make the store money. So, does TJ Maxx take Marshalls returns? T.J. Maxx sells items at discounted prices so that customers can save money. I WILL NOT take back anything. She started scanning each item tag to see if the brand name matched the tag! Heres how to use our app to request a return in three steps: If you like what we have to offer, know that we can send return request letters to all of these companies and many more: Returns with receipts give you the right to an exchange or refund. Required fields are marked *. The sentence implies that the retailer provides no clear return policy. We cant create the Gift Card until it is shipped to our store. Its very important to include a receipt and your packing slip or shipping confirmation email. After you are done with the checkout, proceed to the Return Policy page to get your return information. (Schedule, deals) in 2023, TJ Maxx Dog Friendly Policy in 2023, Latest Update, Does Home Depot Copy, Make Keys 2023 Key Copy Price, Amazon Holidays Pay: Pay Rate & Schedule In 2023. Can You Return TJ Maxx To Marshalls? (New Policy Guideline) However, there are always a few people - customers and salespeople - that really should not be there. They'll likely accept the return and mark it out as damaged. Scan this QR code to download the app now. Most retailers let customers return items for free. 8. I understand the return policy. you are pigs. I have talked to my HR many many times talked to corporate talk to my district manager and talked to my store manager. Our rules do change weekly, we're as bipolar as you. Also I find the security "LP" absolutely useless and pathetic! (Secrets Youll Never Imagine! 5. Although T.J. Maxx does its best to make shopping joyful for everyone, folks occasionally take advantage of their liberal return policy. Our customers know we don't have any security in the store and always know how many people are working and where we are when the time is right. What you can do, is instead of asking for a receipt right then and there, when you purchase the product, request to have your receipt emailed to you instead. Their merchandise has become inferior and is thinning out and they have become very nasty with their return policies and hiring very poor sales help, who also lie, scheme and steal and hide things from the customers for themselves if they don't want the customer to have it. Don't waist your time with this company if you have a good work ethic because you will end up doing the job of 3 people while management and there favorite walk around doing nothing. Don't test the makeup. If you want to skip the hassle of waiting on the phone when canceling a service, requesting refunds or compensation from airlines, requesting a college fee waiver, or connecting with a loved one in prison, you can count on DoNotPay to provide easy solutions. I understand they're watching everything on security cameras. I will not take any drugs back at all. "If you have a return but you don't have a receipt, you can return it for in-store creditas long as you have the tag and a valid ID," says former T.J.Maxx employee Darcy Gerhart on TikTok. Discover the Zzounds Return Policy With DoNotPays Thorough Guide! TJ Maxx Return No Receipt Latest Update 2022, When Does TJ Maxx Restock? Contect us here. you are spreading diseases. I understand that most of that stuff is secondhand and offered at discounted prices but no one wants secondhand service.. That is what I received at the Conyers Tj Maxx. The proportion is down from 27% in 2022, suggesting that inflation may be impacting how much people can afford to splash out on purchases. Find the Answers to All Your Questions About the Ubisoft Return Policy, Exploring the T.J.Maxx Holiday Return Policy With DoNotPay, Understanding the Aropostale Return Policy, The Container Store Return Policy Decoded, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, Sending Money to an Inmate Has Never Been Easier, Credit Card Dispute Letter Template That'll Get Your Money Back, You have 40 days from the order date to return an item to get a refund. You can use the return label to do this. Purses and special occasion dresses are also not returnable because they are often unique. Don't throw things behind you as you're checking out, give em to the cashier. Gift cards are a fun and easy way to buy items you want and dont need. tj maxx needs to stop worrying that if a customer gets offended they might not come back, and start taking pride in their store and its merchandise. I love it when nasty salespeople who think they have the "power" to decline a return because of their unprofessional Does Sams Club Take EBT in 2023? Please note that you should have received a confirmation email from us immediately after your purchase. I expected this to be done. I liked your "exposures". What Is TJ Maxx Return Policy Without Receipt? (Secrets Youll Share your photos and videos with others to prove the truth of your words. T.J. Maxx- 1. i am also a tj maxx employee. All You Need To Know About the Jet Return Policy. A survey of more than 2,000 US consumers by Happy Returns, a company that helps retailers process their returns, found that 87% of respondents check a retailer's return policy before making a purchase online, with many looking for free returns. 2. I shared with the girl it had a tag on it and if it had been lost I could go retrace my steps. We have lives people and it shouldn't involve all of us standing around waiting for you to finish shopping after the store is closed! I spend quite a bit of time matching a bracelet and cover up to it for my mother in law for Mothers Day. why would anyone want to stick their arm down a pant leg, right where your crotch just was, to pull that pant leg back out? Standard Return Policy: 30 (Operation Hours & Holidays), How to Order Medicine Ball on Starbucks App in 2023? Return Policy We make 2 announcements saying we are about to close and 1 saying we are closed! I DO invest my paltry income into the company rather than buying consumer items at a small discount (e-trade). When you return an item There is a time limit for We are currently one of the stores battling with Ricky Smith and his group. TJ Maxx return policy for online purchases. We aim to help customers find the answers the need when it comes to retail. tried ti explain but she just got louder and louder and then said "if you don't have my money in 2 days I'm going to run a credit check on you and then have the police come out and they will hand cuff you and take you to jail! Prevent shop-lifters by providing excellent customer service ? My mangagers stand behind me. This is in line with our return policy. this is one of the questions our readers ask a lot. However, like most retailers, if you do it too much, it will bring up a red flag on TJ Maxxs end and that could limit you from making any returns in the future, at least for a time. TJ Maxx Return Policy It only takes one person to make a change. We once had a mom in our store let their kid carry around an chew on a 10 pound 30 dollar Hershey's bar and then hand it to us slobered on! To get a full refund for your online purchase at TJMaxx.com, do all of the following: Check the receipt sent with your TJ Maxx Return Policy: What To Know budget FASHIONISTA Reddit and its partners use cookies and similar technologies to provide you with a better experience. Standard Return Policy: 30 Days. * Disclaimer: We do not buy, sell or provide service, we only share with you our trusted sources, and experience. if a customer asks to speak with a manager about their return, i PRETEND to ask them in my headset, and then tell the customer that my manager agrees with me. There is no magical machine that gives the cheapest price on everything. It's easier." You should then select the order you returned for a refund and then check the order details. "5. It didnt add up(it was too cheap for that type of purse, it didnt have a tag, the tag was in the purse). WebAll retailers have exceptions to the general rule and TJ Maxx is no exception (pun intended). Because this policy is so generous, you will not be able to receive cashback into your account but rather a goods credit. First of all i was in hospital for a week and second its not my fault that the manager send all my paper work to wrong address. bias, call the manager over, and the manager tells them to give us our damn money back. Your email address will not be published. I work in an Oregon tj Maxx store and completely agree with everything you all have said! They have taken the purse off with the tag and didnt show me on the computer that the code or number didnt add up. Returned merchandise cannot be used or worn Must be in saleable condition Swimwear and lingerie have to have their tags still on Jewelry cannot be returned without a receipt Final Sales items are not returnable Companies including TJ Maxx, Best Buy, Kohl's, and Urban Outfitters now charge for some mail returns in the US. You can bypass that charge by returning your item directly to a Marshalls store. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. TJ Maxx Return Policy: ABSOLUTELY Everything You Need I am also a Tj maxx employee in Washington state for 3 years and I have never dealt with a STORE manager that treats you so unfairly and I am not one to complain. Returns and Refunds - Customer Services - TK Maxx UK If you feel so strongly about what needs to be changed in your store and within the company that you've given a great deal of your time to, perhaps you need to write a professional, well-written, ananomous letter to corporate and express your ideas. i work at tjmaxx also. That's horrid. Right when i went on medical leave i contacted my HR and they reassured me that i wasent going to have any problems with mu insurance because my DR had filled out all the necessary paper work. Why? What Everyone Should Know About the Walmart Return Policy, Don't Let the Costco Return Policy Give You a Hard TimeDoNotPay Can Help, All You Wanted To Know About the Ulta Return Policy, Everything You Have Ever Wanted To Know About the Nordstrom Return Policy. You can return items after the 30-day timeframe but you will only get store credit for it and you cannot return it without a receipt. The policy contains While we encourage you to return items as you would like, we also offer a 20% discount on all returned items in their original packaging. TJ Maxx. This review was chosen algorithmically as the most valued customer feedback. 10% is the highest we go until the next mark down and even if we try to explain it nicely to the customers, we still end up receiving a bad attitude. Target continues to offer a one-year return period for house-branded items. We've been open only a year and not once has our fitting rooms been mopped. We do have return policies, and if I am there I will inforce them. I usually tell the customer that I will gladly take the item off their hands. i would not work around them if i didnt have to. You should also be aware that overstock can often be sold if no one complains. From helping you request a refund, get extended warranties, file insurance claims, and find clinical trials in your vicinity to assisting you in creating legal documents, notarizing them, and faxing themDoNotPay can do it all. If you purchased a gift card, you must present the original gift card on arrival. my store is located in santa clara california. If you're not satisfied with your purchase, return the merchandise When you return to T.J. Maxx, you dont need to provide a receipt, but if you lose it, you will not be able to get it reimbursed. Otherwise, the Clerks would at least look up and pretend Especially the huge rant about filthy dirty people letting their kids destroy everything! It was ridiculous as I spend so much money at these stores. it is not the customers stealing, but "set ups" by employees. If your return appears to be fraudulent to the T.J.Maxx refund verification systems, your request may be denied. But I always prove them wrong when I get a chance and i love it. The official TJ Maxx return policy is 30 days for in-store returns and 40 days for online returns. WebOn the flip side, customers cannot return items purchased at physical locations through the mail. When you want to return the items, you can have the money sent back to you in the form of a merchandise credit or voucher. I have been (and am) an employee of TJ Maxx for many years and I am presenting my little complaints on how my store is run. I hate that. Can you return an opened fragrance at Tj Maxx? Loss prevention should be present at all times when the store is open not just when they suspect an employee is stealing. Of course, if TJ Maxx was like burlington where they can actually chase the thieves, we'll have at least less people stealing.. If this doesn't stop them, I see companies or lawyers who will help you(on the WWW)and then report them to the BBB they have probably done this before. We have customers that try to bring back anything from underclothes to chemicals. Maybe others will stop forward in my area with stories If they are experiencing this to? 4. Employees who leave earlier in the day are not required to open their handbags in front of management as they leave the store. Customers receive refunds or exchanges according to the terms and conditions for the credit card or other payment method they used. GREAT WRITE-OFF. (Secrets Youll Never Imagine!). However, clothing and other items purchased at the T.J. Maxx or Marshalls or HomeGoods store can be returned to any T.J. Maxx store. I dont understand hahahaha. The comma is used to link the two independent clauses ( ensures that provides) with dog piss all over it. Keep reading for more information on TJ Maxx return policy! T.J. Maxx sells items at discounted prices so that customers can save They never told her she could have taken a leave of absence and thats 12 weeks and still get her same job duty back. like they are there just for your childs enjoyment, while you are shopping. Wow. What Is the T.J. Maxx Return Policy for Items Purchased Online? I also trained each and everyone of our cashiers.. no ticket no reciept no return. I loath thieves and there are plenty of them at TJ Maxx and Marshalls because TJX DOES NOT CARE! She is a complete ###! No offense to any of you that have posted the reality - I do understand. Yes. I have returned clearance items, and even items since sold out, with no problems. The Sierra Trader return policy means that all we risk to try something is the return shipping cost. Can I return something from HomeGoods to TJ Maxx? Yes, you can return something bought at a HomeGoods to a TJ Maxx. It may take a little extra time, though. Why? However, TJ Maxx will accept returns in exchange for store credit after the 30 or 40 days have passed, as long as the item is in good condition and you provide the receipt. I think the company should be more firm on returning merchandise that's not ours, even if it is just $5. Bringing your items back with receipts is rarely going to trigger any kind of red flags but bringing a ton of items back without a receipt is going to trigger you on TJ Maxxs radar after so many times. I am thinking about calling the corporate office, because I need to get back to work, I can not go on to a fourth week without going to work. You wont have to spend ages waiting in lines at the DMV or in customer support phone queues because DoNotPay will provide an easier way to get what you need. They most likely do not have it or they will put us on hold for 20 min and say the don't have it. TJ Maxx is the only store which accepts returns if no wear or stains can be seen. I was told to go and find the receipt and then bring it back. I hate it when they come up to you and demand their money back when they have no proof of purchase. If youve recently purchased an item to try but found that you dont like it, you can return it to TJmaxx.com. I gave my new address to one odf the managers like a year ago that is not my fault if managers are not doing their job correctly.
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