It also reminds administrators that the reimbursement must be provided within a reasonable period of time after the expense was incurred. The notice will include information about the new terms and conditions governing their account including the new accountholder agreement. In this video, we explain why Alegeus is committed to amplifying our partners' voices, values and brands. CAPTRUST acts as investment advisor with respect to the investments available in your HSA. Learn how Alegeus can help you unlock the full potential of your account-based programs through our flexible solutions, continuous innovation and collaborative partnership model. News about Employer and Consumer Business. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Accountholders may continue to use their online accounts and user credentials. BBB Business Profiles generally cover a three-year reporting period. The region is dominated by the Jura Mountains, and much of . Alegeus is PCI-DSS, SOC1 type 2 and SOC2 type 2 certified; our API requests use TLS1.2 encryption to give administrators precise control over access to data. Were announcing an update regarding the custodian of your employees HSAs. On April 28, 2023, the Internal Revenue Service (IRS) released a Chief Counsel memorandum reiterating the substantiation requirements included in proposed IRS regulations for health flexible spending arrangements (health FSAs) and dependent care flexible spending arrangement (DCFSA). In March 2022 my HSA was transferred to WealthCare after I changed jobs. hbbd```b``QA$D2"DV!f59jVaA"Hf foM0&1XN0lN,ay7A"zMch`g`3`yi3X/(Bg`` S"l Contact Information 1601 Trapelo Rd Lbby 2 Waltham, MA 02451-7357 Get Directions Visit Website (800) 369-9794 This business has 0 reviews Customer Complaints 14 complaints closed in last 3 years 8. Click here to download details: https://www.wealthcaresaver.com/docs/WealthCare_Saver_HSA_Investment_Options.pdf. Employee experience: Through the Wealthcare Saver HSA, they will have the ability to reinvest those funds on November 4, Account holders that contribute outside of payroll, or otherwise have their HSA routing and account number on file for transfer or bill pay arrangements, will need to update their information with their new routing and account number for their WealthCare Saver HSA. Alegeus provides powerful, flexible technology - with a difference We're proud to offer the industry's most innovative healthcare payments platform, providing essential spending, saving and investing capabilities. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. With the WealthCare investment platform, you only need an HSA cash account balance of $500 to start investing. Our client partnerships extend beyond the technology, as we lean in with you to drive adoption and usage ensuring your programs success, now and into the future. This would represent a major blow to all employees who made what they believed to be valid pre-tax contributions to their FSA or DCFSA. Please enable javascript to improve your viewing experience. Once the conversion is complete on November 4th, funds will be available after end-of-day processing, typically by 7pm CT. Account holders can use their existing card for all carded accounts with Navia, including their WealthCare Saver HSA funds. Earlier in her career, she held senior sales roles at ADP and Progressive Benefits Solutions. Investing through the WealthCare Saver investment platform is subject to the terms and conditions of the Health Savings Account Custodial Agreement and any applicable investment supplement(s). Need to file a complaint? Because you never pay taxes on earnings or withdrawals for qualified medical expenses! Overview. Investment products and services are not deposits, are not FDIC-insured, are not insured by any Federal government agency, are not guaranteed, and may go down in value. Alegeus Technologies is a leader in the consumer-directed account industry, supporting more than 30 million consumer and 225,000 employer health benefit accounts. I acknowledge that I have read and understood the terms and conditions applicable to a distribution, as set forth . With more than 25 years of growth and innovation, Alegeus helps our clients (and their customers and participants) achieve new levels of success using account-based programs. The companys strong and experienced team, coupled with its innovative solutions and unique white label model, delivers partnersfrom administrators to health plansa powerful value proposition and I look forward to positioning them for continued success.. Learn how Alegeus can help you unlock the full potential of your account-based programs through our flexible solutions, continuous innovation and collaborative partnership model. HSA investments offer an unparalleled tax advantage that even a traditional retirement account like a 401(k) or IRA simply cant match. Read about trends and forces shaping the benefits landscape. The new capability greatly simplifies the complexity of open enrollment for participants and administrators. WealthCare Savers Investment Solutions Flyer, WealthCare Savers Investment Solutions FAQ, Avidia Legal Account Holder Notifications, Scheduled Health Reimbursement Arrangement (HRA), https://www.wealthcaresaver.com/docs/WealthCare_Saver_HSA_Investment_Options.pdf. This change has no impact on the additional Spending Account types Independence offers: Health Reimbursement Accounts (HRAs) or Flexible Spending Accounts(FSAs). SOC 2 Type 2, GDPR, CCPA compliant. Will this change require a new service contract or amendment? Alegeus, the market leader in healthcare payment solutions, today announced the appointment of Melanie Hallenbeck as chief growth officer. Corporate Relations Get the big picture on a company's affiliates and who they do business with. Alegeus Technologies is a leader in the consumerdirected account industry, supporting more than 30 million consumer and 225,000 employer health benefit accounts. Mark Waterstraat, chief customer officer, explains the ins and outs of COBRA, including eligibility, costs, deadlines and more. Our highly flexible, white-label platform powers HSAs, FSAs, COBRA, lifestyle benefits and beyond delivering exceptional user experiences and differentiated capabilities that help you compete and win. During this time, they will continue to have access to their other benefit accounts and be able to use their existing card for those accounts, if enrolled. This memo serves to reinforce the importance of operating within the rules and helps you demonstrate to customers that youre not imposing undue scrutiny, but simply helping them to remain compliant. As previously stated, this is a legal change to the HSA custodian. The balance in deposit accounts will continue to be insured by the Federal Deposit Insurance Corporation (FDIC) up to the maximum amount permitted under FDIC guidelines. How BBB Processes Complaints and Reviews. Again, this helps demonstrate why your employers should want to work with a compliant administrator, lest they invalidate their entire plan. Most notable during this transition is the fact that account holders will experience a 5-day conversion period while their HSA funds are liquidated and transferred. I also can't see how a functioning business can claim they will follow up on inquiries, only to fail to do so repeatedly.At this point the only thing I want is the fees reversed and the original total of $83.32 transferred to my Fidelity account. Developed by Alegeus, the WealthCare SMART App provides a single access point for members to manage their HSAs and other tax-favored benefit accounts. By leveraging our best-in-class technology and their industry-leading service and solutions, Alegeus clients are realizing the highest customer satisfaction (NPS) scores in the industry nearly +50 points higher than our closest competitors. Adjudication APIs hb```c``@(a?PIN k5p,QtsG1N*'"vvz\F9` ~7!H AKJAxe3051103^dd`X|.4:@33ndf,P4.@ @\f@VH-g4#m mS)`.%vN2MM;ZN No impact to debit cards, mobile apps, online portals, credentials, or account history before, during, nor following the transition. This site requires javascript to display properly. *WealthCare Saver is a dba of Alegeus . Debit cards, Account holders currently investing their Avidia HSA funds will not need to take action to liquidate those investments. BBB Business Profiles may not be reproduced for sales or promotional purposes. What do you think? Following these rules helps ensure compliance and reduces the risk of audits and penalties. No, while the HSA Custodian is changing, the Employer and Navias responsibilities as part of the agreement will remain the same. Why? I understand that I may consult a tax professional or legal counsel. Prior to Elevate, she served as chief growth and marketing officer at benefitexpress, which was acquired by Wex (NASDAQ: WEX), a leading global benefits company. By the time I noticed, $43.40 worth of my money had been siphoned off in "administrative fees" each month. Login | Alegeus Technologies Login We will maintain the confidentiality of your personal information in accordance with our privacy policy. An HSA custodian enables participants to contribute money to a Health Savings Account and withdraw funds to pay for qualified medical expenses. These substantiation rules are longstanding, and there were no changes to the rules in the proposed regulations. All you need is an HSA cash account balance of $500. 1601 Trapelo Road | Main Building, Suite 301. Account holders may continue using their. No bank transfers, investment liquidations, spending freezes, or opt-in actions. Today, PNC serves as both the HSA custodian and depository. Need to find a different location? However, the memo serves as a reminder to FSA administrators about the importance of proper documentation for expenses claimed through FSAs. No, the investment threshold will not change on 3/13/21. endstream endobj 528 0 obj <>/Metadata 47 0 R/Pages 525 0 R/StructTreeRoot 91 0 R/Type/Catalog/ViewerPreferences<>>> endobj 529 0 obj <. WealthCare Saver allows account holders to issue checks through the portal; these can be mailed to their providers by indicating. Self-Service Portal Sign In Self-Service Login Please enter your User ID & Password below to access your secure account. Let us help Password * Forgot your Password? There are also no spending freezes associated with this transition. To support the WealthCare Saver transition, PNC has agreed to resign as the custodian and assign WealthCare Saver the successor custodian. Ms. Nicole Gardner, Senior Director Compliance. Alegeus, Alegeus Technologies, WealthCare, WealthCare Saver are registered trademarks of Alegeus Technologies, LLC. We currently offer two products: Administrative APIs and Participant APIs. No changes or impact to debit cards, online/mobile apps, bill payment, etc. Powering more than $6 billion in healthcare transactions annually, Alegeus delivers the security, reliability, stability and proven financial solutions you need to manage your customers money. Learn how Alegeus can help you unlock the full potential of your account-based programs through our flexible approach, continuous innovation and collaborative partnership model. Data privacy and security practices may vary based on your use, region, and age. WealthCare Saver is a dba of Alegeus Technologies, LLC, an Internal Revenue Service (IRS) authorized, non-bank passive trustee operating as the custodian of health savings accounts. Alegeus, Alegeus Technologies, WealthCare, WealthCare Saver are registered trademarks of Alegeus Technologies, LLC. We deliver exceptional user experiences and differentiated capabilities that help our partners strengthen their product offerings, operate more efficiently, and unlock their full growth potential. No, the online and digital experiences will not change. This is a legal change to the HSA custodian with minimal employee-facing impact, other than communications. Powered by Alegeus, Wage Parity can better serve agencies and their employees as New York increases minimum hourly homecare wage. Registered in all 50 U.S. states. Sign in Username * Forgot your Username? We use cookies to optimize site functionality and give you the best possible experience. Investing your HSA funds may be a great option for you. Add Company ID: I900808825 to your ACH Bank filters for HSA funding with your bank. Want your HSA money to make you money? %%EOF For a weekend, a week or longer, Bourgogne-Franche-Comt is a region on a human scale that brings together nature and culture and exercises the head, the taste buds and the legs. WealthCare empowers people to make the most from their healthcare dollars through the industrys first SMART HSA, a guided platform that maximizes their savings and minimizes their spend. and will be executed in collaboration with OCA, the Administrator of your HSA. No, there will be no funds inaccessibility window to facilitate the custodial transition. Alegeus Technologies is a leader in the consumer-directed account industry, supporting more than 30 million consumer and 225,000 employer health benefit accounts. CapFinancial Partners, LLC (CAPTRUST) is an investment adviser registered under the Investment Advisers Act of 1940. On the evening of November 4th, Avidia HSA funds will be available in the new Wealthcare Saver HSA. 176th. Alegeus Technologies, LLC * 9 Principals See who the company's key decision makers are 292 Contacts Reach the right people with access to detailed contact information. Alegeus is uniquely positioned to drive your future success Our innovative solutions deliver tangible value for you, your customers and members - delivering flexibility to design and deploy a truly differentiated product experiences that will delight your customers and achieve your business goals. I only became aware that I have been having fees applied on my account in March 2023, when I needed tax information. With more than two decades of channel experience in the employee benefits and consumer-directed healthcare space, Melanie most recently served as chief growth officer at Elevate, a fast-growing developer of employee benefits technology. Using a powerful combination of AI technology, data insights, and subject matter expertise, we guide our users as they navigate their healthcare journey. 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