He wants to talk about patients acting, well I tell you what give me 5 minutes in person and ill act out some of the physical symptoms I get from Anxiety and we'll see what you think then. While the SRC expressed support for the decision, they asked for some guarantees from the University to address issues raised. In 2008, the University produced a report to the University Court recommending that the existing University Health Service (UHS) on campus should be closed down and replaced by an NHS practice (which would become the University Barclay Medical Practice). Just three-quarters (75 per cent) said it was easy to contact GP practice in the way that they want to, down by 10 per cent, and 85 per cent said they could see a doctor urgently within two days, down one per cent. Despite assurances made by the University that it would work closely with Barclay Medical as it was replacing an existing University health service, a spokesperson for the University has said: the University is committed to ensuring that our students and staff have access to appropriate health care, including mental health provision. Only four practices in Scotland received full marks in this year's survey of more than 130,000 patients. On January 14 2009, the Universitys Health, Safety and Environment Committee expressed serious reservations about the Courts decision to introduce a new model of health service provision (including the decision to close the UHS). Hannah Patterson elaborated on how her mental health deteriorated due to insufficient care: After several visits to Barclay asking for counselling, I was eventually put on medication. They also recently launched video consultations via Skype that are possible to be booked with a specific doctor these are designed to benefit students with mental health problems, with an emphasis on accessibility and continuity. Previous mental health support the participants had accessed included: GP treatment, Child and Adolescent Mental Health Services (CAMHS), NHS Crisis Team, Cognitive Behavioural Therapy (CBT), counselling services, and medication. Monday: 9am to 6pm: Tuesday: 9am to 6pm: Wednesday: 9am to 6pm: Thursday: 9am to 7pm: Friday: Even though a GP practice is highlighted from your post code search, your address may not be served by that GP practice (and you may not be able to register with that GP practice). I'd like to review the Barclay Medical centre in Northwest Glasgow as deserving 5 stars. Maryhill Health Centre (main reception) 0141 451 2600. Scott displayed a very high standard of professional care, asking many questions and running a few tests. When the interviewees were asked if Barclay Medical Practice was suitably integrated into the Universitys procedure for safeguarding mental health, Caitlin Byrne commented: Surprisingly, the doctors have been really good with me in terms of the Good Cause procedures. It goes against our guidelines to offer incentives for reviews. While I cannot say that this wouldnt have happened regardless of their treatment, I do feel like the lack of follow up after starting a new medication (one with suicidal feelings as a listed side effect) and their resistance to offer me any help at all heavily affected my relapse., Caitlin Byrne similarly experienced a negative impact on her mental health due to procedure at Barclay: if I needed medication changes etc, Barclay GPs were hesitant in doing so as Id already been referred to a psychiatrist. I feel listened to, and, after a few teething problems (e.g. Many thanks, Put money over patient health everything day.Avoid like the plague.Get a real doctor.Not these dangerous people. Dr Simpson was extremely friendly and re-assuring and made the experience very pleasant. View our Facebook page - (This will open in a new window). While the SRC expressed support for the decision, they asked for some guarantees from the University to address issues raised. Dr Spence expressed concern that the problem with mental health care specifically is that its not very joined up, and that while the University puts a lot of work into mental health services. Here are 8 tips for writing great reviews. Similarly, all seven interviewees agreed that consistent treatment from one doctor would be beneficial. The service can be accessed through a Single Point of Access: Community rehabilitation services to be accessed via: We operate a single point of access for referrals to all community rehabilitation services including the community rehabilitation team and Inverclyde Physical Disability Rehabilitation Team (PDRS). 57 likes. Caitlin Byrne commented: the receptionists need to recognise the urgency of needing a GP appointment if you have a mental health condition. Excellent staff so friendly and helpful love when I call I know I will get help I need never a problem,I've heard some reviews of clydebank health centre not good I am so glad my doctor is with Barclays thanks to everyone xx. strongly encourages that the suggested mental health summit proposed by Dr Spence take place so that the University community and practice can work together to develop a strategy that can address the mental health crisis facing students. Claim your profile to access Trustpilots free business tools and connect with customers. The Covid pandemic has resulted in only 37 per cent of patients saying they had received a face-to-face appointment - down a whopping 49 per cent. It can feel like a thankless job but I think you guys are amazing and I see how effective, helpful and dynamic your team isespecially in comparison to my own surgery its like night and day!! For help and advice on stopping smoking, and to find out how to book on the cessation group, please visit our Smokefree page by clicking the button below. Barclay Medical Practice Victoria Park is a GP/Doctors practice in Glasgow. Patient Transport - Scottish Ambulance Service. 2023 Trustpilot A/S. Find out how we combat fake reviews. This is because Natasha, the administrator there, has listened to my experience and has understood the complexity of the medical issues being faced. understands that the Barclay Medical Practice is an independent practice that rents space on the University of Glasgow campus, and the University have been reluctant to confirm an established relationship with the Practice beyond this. Opening times Normal opening times Monday 07:30 - 18:00 Tuesday 07:30 - 18:00 Wednesday 07:30 - 18:00 Thursday 07:30 - 18:00 Friday 07:30 - 18:00 Contact details Reception 0141 212 7082 Website Visit website Address How can they do so when the system is incoherent and does not allow you to book appointments?, An anonymous participant said: I think training would also be useful, but I feel that this would benefit the reception staff the most as it felt quite accusatory to have it suggested to me that I have left everything to the last minute when I had been trying to get seen for at least a week by this point.. View our Facebook page - (This will open in a new window). He has told The Glasgow Guardian that the practice is open to change and that they are genuinely trying to do something different and will take on board any criticism. NHS medical practice located in the Fraser Building Glasgow University Barclay Medical Practice- University Branch | Glasgow At the other end of the scale, Bruce Medical Centre in Bellshill, North Lanarkshire, was rated the country's worst practice with a positive score of just 12.98, closely followed by LMG in Lanark with a score of 14.51. The dream team are absolutely The Prescription Team at Barclay Maryhill. If you have been referred for an outpatient's appointment and wish to check appointment details/verify waiting times, please call central booking on 0141 347 8850. Find company research, competitor information, contact details & financial data for Barclay Medical Practice of GLASGOW. Glasgow, Scotland, United Kingdom. In both studies, participants consistently highlighted the same failings of Barclay GP to make support accessible: the 8am drop-in service, lack of access to a consistent GP, and dismissive doctors or unhelpful reception staff. Avoid like the plague. We also ensure all reviews are published without moderation. Awful medical practice from the bad mannered reception staff to the GPs, especially Dr Amy McDonald! . There are many GP practices in and around the West End of Glasgow for students and staff to choose from, and this includes the Barclay Medical Practice which is an independent practice based on campus, When the University Court took the decision to close the UHS there was a guarantee that any new service would be integrated with the Universitys processes and policies around student health and wellbeing, however this hasnt been put into practice and as a result students feel let down. In an email obtained by this paper, we can confirm that the SRC requested guarantees that any new service maintains a speedy referral service so that students can remain studying or return to studying quickly, raising that the seven week minimum NHS wait time for a referral would have a serious impact on a students capacity to continue their studies. Out to Hours/NHS 111. long waits to get through on the phone) I now have great confidence in them. Five of the students interviewed by. Request Medication Review Thank you for the very high standard of care that I received. Welcome to Scotstoun Medical Practice. I called and same day sorted. Use this form to report a problem with this service or group. There needs to be a lot more compassion and ability to provide you with more appropriate resources., Jo Cardwell stated: I dont think they effectively protect students with mental health issues, and I dont think that they work alongside the university procedure for this., Emma was similarly unsatisfied: I dont think that the Barclay GP is suitably integrated into the Universitys stance on the importance of mental health., Similarly, Hannah Patterson said: They dont seem to have any idea how to deal with mental health in my experience., As one of the four interviewees currently registered with the Universitys disability services for a mental health problem, Bethany Woodhead said: Especially regarding the mental health of students as a population which is notoriously bad it would be ideal if the practice linked up with the Uni mental health services to support one another so that the best treatment and support can be offered to the student from both ends. Woodhead continued: Perhaps the University disability services could flag students to the GP practice. Landlord lecturer advertises illegal tenancy, Lorelais story: Trans UofG student denied asylum, Students at the heart of the Scottish and Catalan independence movements. View our Facebook page - (This will open in a new window). These consultations last fifteen minutes. The Glasgow Guardian has a long history of investigative journalism and holding the university to account. Documents obtained by The Glasgow Guardian reveal that serious concern was raised by students, staff and SRC representatives at the time of the report, with particular emphasis on the impact this would have on mental health services for students. On the key question - Overall, how would you rate the care provided by your GP practice? Although the University is seemingly distancing itself from the practice, University Barclay is perceived to be the Universitys official GP due to its space on campus; this alongside previous assurances made by the University suggests that it holds a responsibility to work closely with the practice. www.192.com is using a security service for protection against online attacks. This concern was also raised to the University Court in December 2008. North West Primary Care Mental Health Team (self-refer) 0141 232 9270. I also didnt realise that they have a dedicated team who deal specifically with prescriptions and now on reflection, this makes so much sense. For further information or to make a referral please call 01475 714350. The service requires full cookie support in order to view this website. Drs Hilary Mcnaughtan & Patrick J O'Neill - Glasgow - 92.32 Scalasaig Medical Practice - Isle of Colonsay - 92.25 Scalloway Health Centre LLP - Shetland - 92.17 Balmore Surgery - Glasgow - 92.06 Annfield Medical Centre - Glasgow - 91.93 Dr A Comiskey and Partners - Edinburgh - 91.89 Southern Machars Practice - Whithorn - 91.87 One of the key concerns was that the current level of mental health provision and support [offered by the UHS] would not be maintained. Participants are aware of inconsistent treatment at the practice, with one person commenting: The quality of treatment varies hugely depending on which doctor you are lucky or unlucky enough to see., Jo Cardwell said: Some of the doctors are very dismissive and make you feel like youve wasted their time when you come to them saying youre suffering from depression/anxiety, which is what I was and still am struggling with. We use dedicated people and clever technology to safeguard our platform. The Barclay Medical Practice has done away with the standard appointment system at its University branch and now runs drop-in clinics every weekday morning from 8.30am, along with a booked surgery in the afternoon. We have a telephone number for women to make an appointment with a midwife as soon as they know they are pregnant. Park Terrace Medical Practice. Barclay Medical Practice (St George's Road) Back To ListReport Listing Please note that these results are for guidance only. Dr A Clark - Barclay Medical Practice - Doctors in Glasgow G20 8FB - 192.com Overview Dr A Clark - Barclay Medical Practice Doctors in Glasgow View others nearby Add review 51 Gairbraid Avenue, Glasgow, Glasgow, G20 8FB Phone: 0141 451 2870 Reviews Write about your experience How to write a review? Their affiliation with Dr "****head" Des Spence is reason enough to never consider going to this practice. North West Primary Care Mental Health Team (self-refer) 0141 232 9270. Patient Transport - Scottish Ambulance Service. This form collects your name, date of birth, email, other personal information and medical details. Five of the students interviewed by The Glasgow Guardian found that the drop-in prevented them from seeking treatment, and none found the system helpful. Barclay Medical Practice - a North West Glasgow GP Surgery. Ive personally had them resolve problems with scripts so many times and rather than be sent away and told to return days later, if theres an opportunity to resolve it quickly then thats what they do.They team are beyond helpful in a stressful environment where demands are made and no real thanks and appreciation is given. Other Barclay practices have a Community Psychiatric Nurse (CPN), and Dr Spence has told The Glasgow Guardian that they are considering whether this should be implemented at University Barclay. Absolute clown.Anyone who suffers from poor mental health would do well to google Dr Des Spence Pregabalin and read the blog post.Is it any wonder mental health is considered a joke in this country, when you've got ****pots posting drivel like that? 10.00 - 11.59 an hour. Avoid like the plague. A new survey has revealed the best - and the worst - GP surgeries in Scotland when it comes to the quality of care offered to patients. 0300 123 1236. She and her medical colleagues, Dr Macdonald and Dr McCormick are working really hard to support us with the limited resources they have. The receptionist took my details, a brief reason for my call, they were very courteous and arranged for a health professional to call me back. Out to Hours/NHS 111. View all NHS Scotland jobs - Glasgow jobs - Medical Secretary jobs in Glasgow; Salary Search: . 0300 123 1236. The Glasgow Guardian understands that the Barclay Medical Practice is an independent practice that rents space on the University of Glasgow campus, and the University have been reluctant to confirm an established relationship with the Practice beyond this. If you're unwell or need medical advice, phone 111. Permanent. Five out of seven had been treated for mental health problems before registering with Barclay GP, and two had never previously received mental health treatment. For example, at Barclay Medical, in the two years I was a patient I saw the same doctor around three times. Get the latest news from the Express straight to your inbox. When your GP surgery is closed call NHS 24 free on 111 if you are ill and it cant wait until your regular NHS service reopens. Claim your profile to access Trustpilots free business tools and connect with customers. Big recommend ! Click here to toggle the visibility of this menu. Out to Hours/NHS 111. View our Twitter - (This will open in a new window). The University Court also received submissions from concerned members of staff in December 2008, claiming that an NHS service could not provide the bespoke service to staff and students that the UHS provided. From 22,469 a year. I recently had to contact Barclay Medical Practice with a health concern. Im pleased to hear that theres a real willingness from Dr Des Spence to work with the SRC on this, and I will take this forward.. Utter and complete ****.Please feel free to get this idiot to contact me directly, id love to have a chat. This process is automatic. The Glasgow Guardian would encourage any member of the University community with concerns about mental health treatment at University Barclay to raise the issue with the SRC so that this can be communicated with the University Barclay Medical Practice as well as the University itself. I have lost count of the times where Ive had a problem relating to my husbands prescription where either I have ordered something and not communicated properly about what was needed. View our YouTube channel - (This will open in a new window). One anonymous participant said: I think the biggest failing is the on-the-day appointment system; having to spend ages trying to get through at 8:30 to be told they have no appointments left is not good, and telling students to be in at 8am to guarantee being seen is unrealistic, particularly for mentally ill students., Jo Cardwell reiterated the difficulty of attending drop-in with a mental health problem: The drop-in service has been detrimental in requiring treatments. I didnt realise the difference because in my own surgery we simply dont have this. !Why all the negative stuff! The Glasgow Guardian is an award winning volunteer newspaper at the University of Glasgow. Opening times I called and same day sorted. I was told to go away and come back if it wasnt better in a few months., When asked if doctors were sufficiently informed on University procedures for mental health, 47.3% of survey respondents were unsure, and 33.6% were unsatisfied. For comments or complaints, use our feedback form. Search NHS Inform - Click here to submit this form. NHS workers tend to bear the brunt of that for some reason but this practice and team specifically within the Barclay Maryhill are fantastic and they have definitely made my life easier on a number of occasions. Five out of seven had been treated for mental health problems before registering with Barclay GP, and two had never previously received mental health treatment. An established doctor for patients would be beneficial as I really struggle with cohesion in my mental health care, said Caitlin Byrne. I was contacted by ANP Scott Prentice who asked further questions and gave me an appointment to attend later that day. As a student with chronic health conditions myself, I have experienced a lot of the same difficulties as the respondents to the Glasgow Guardian survey and have raised these issues directly to senior University staff over the last year with the hope that there can be a review of the Service Level Agreement. Barclay Medical Practice - Group of GP Surgeries Barclay Medical Practice Get the latest business insights from Dun & Bradstreet. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I think the biggest failing is the on-the-day appointment system; having to spend ages trying to get through at 8:30 to be told they have no appointments left is not good, and telling students to be in at 8am to guarantee being seen is unrealistic, particularly for mentally ill students. 2 were here. This meant I had to pay 17 for a two week supply as emergency prescriptions are not an NHS service. interviewed seven University of Glasgow students on their experience of seeking mental health treatment from University Barclay Medical Practice. Excellent reception staff, initially given a phone consult with a doctor who called within 10 mins. Patients with long-term conditions, mental health or otherwise, should be able to book appointments in advance. About Us. Of the two who did not consider the system actively detrimental, one anonymous participant remarked: As its still very early, [the participant has been registered with the practice for two months] I have not noticed, any large detrimental effects of the appointment system, but it has made me quite anxious about getting medication in future knowing that there could possibly be a delay whenever I try., Detrimental is a strong word, I think, but I have avoided going to the practice to seek guidance just because I know they will have nothing to tell me other than there is a long waiting list and if I dont want to wait, then I have to pay for private., An anonymous participant also commented: , It really helps to maintain a consistent GP, which, when discussing personal matters and especially with mental health, is good so you dont have to repeat everything constantly (particularly when explaining the source of trauma, as in my case).. Dr Spence has told The Glasgow Guardian that he is happy to meet with SRC representatives to discuss student concerns about the practice. Their affiliation with Dr "****head" Des Spence is reason enough to never consider going to this practice.

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