Then I was told that in compensation I would be able to sell my tickets on "Last minute Services" within an email. Recieved tickets for the steelers game for christmas day when we got there our seats were not together! Or is any of the information above inaccurate? Eventually found the page below. Fastest way to talk to a real StubHub rep. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Privacy Policy. Explain your scenario, and provide any applicable evidence. I have now been waiting for a call back for over a week and you have owed me money for over two weeks. If you click on the chat option, there's an option in the bottom right that says "contact form" that will let you send an email. StubHub reviews first appeared on Complaints Board on Apr 8, 2008. Same here. Are you the buyer or seller because you post is confusing? STUB HUB GAURENTEES THAT IF YU BUY TWO TICKETS TOGETHER THEY WILL BE SIDE BY SIDE. Heres how to spot it, How to find the best hotel at the lowest rate, Here it is: The complete guide to summer travel, Take that back: The ultimate guide to a product return, The ultimate guide to getting a repair, replacement or refund for your broken appliance, Cell phone customer service: How to get virtually any problem fixed now. 199 Fremont Street, Floor 4San Francisco, CA 94105 USACorporate Phone Number: 1-415-222-8400Fax Number: 1-415-222-8552Customer Service Number: 1-866-788-2482, Your email address will not be published. Customer Service. Click to reveal User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Thanks for your message we aim to get back to you within 24 hours. Discuss the issues you have had with StubHub and work with their customer service team to find a resolution. customersupportuk@stubhub.co.uk. Founded in 2000 and headquartered in San Francisco, California, StubHub is a San Francisco-based ticket exchange and resale company. SO MUCH FOR THEIR GAURENTEE! Lorem ipsum dolor sit amet consectetur adipisicing elit. Use of this website signifies your agreement to our. The most common StubHub email format is [first_initial] [last] (ex. The Elliott Report is supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. Here is a copy of my most recent email:Are you serious? Try any other company just not this one. Customer Service Number: 1-866-788-2482. They have ruined my World Series experience. No. Alternatively, you can send us an email at Required fields are marked. 292 trying to get a phone number for corp. office the number on home page does not work!!!!!! The latest review Stubhub ticketing was posted on Apr 11, 2023. Restrictions apply. Sorry we couldn't be helpful. ', Enter your email address, the access code, and your phone number. For UK media enquiries, please get in touch with the, Alternatively, you can send us an email at, Customer service all the way to your seat, 2000-2023 StubHub. Call us during our business hours US and Canada 1.866.788.2482 Toll free Everyday: 5:00 AM - 9:00 PM Pacific time Corporate Office Customer Service Mail PO Box 448 12180 S 300 E. Draper, UT 84020 We found clear and detailed contact information for StubHub. still has not resolved my issue. Consumer Alert: Beware of travel clubs with "VIP" prices, Quake City Confidential: How we made it through our first earthquake in Christchurch, please contact our team at Elliott Advocacy through this form. I requested a refund on December 21, 2021 and have not received anything - not even an email update. This is a TERRIBLE way to do business, and I will make sure that no one in my proximity uses this site. {"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}, __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"f3080":{"name":"Main Accent","parent":-1},"f2bba":{"name":"Main Light 10","parent":"f3080"},"trewq":{"name":"Main Light 30","parent":"f3080"},"poiuy":{"name":"Main Light 80","parent":"f3080"},"f83d7":{"name":"Main Light 80","parent":"f3080"},"frty6":{"name":"Main Light 45","parent":"f3080"},"flktr":{"name":"Main Light 80","parent":"f3080"}},"gradients":[]},"palettes":[{"name":"Default","value":{"colors":{"f3080":{"val":"rgb(23, 23, 22)"},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}}},"gradients":[]},"original":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]}}]}__CONFIG_colors_palette__. My American Tourister luggage is defective. 'Under 'Have an access code,' select 'Find your order.' Enter your email address, the access code, and your phone number Select 'Continue' You don't have an access code but you bought tickets as a guest See your tickets by setting up or logging in to your StubHub account: Go to 'Profile' then 'Sign in' I Was charged $188 because I was unaware that PDF in fact means "electronic ticket" and not a PDF file. You can call 866-788-2482 or send a dm to @TeamStubHub and explain you have a pass and they can assist. Hi @Lee36. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with StubHub Customer Service. Here's what's shakin' on South Island. You can find contact details for StubHub above. The company took my money! StubHub doesn't offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. Submit a complaint and get your issue resolved. Plus, it's the end of the semester and we're throwing a party! Here's what can you do to speed things up, The memberships are costly and have no value. Please help. Absolutely ridiculous lack of real customer service. As I'm looking for a corporate office number to speak with someone with the authority to make a decision, I find that it only leads me back to the customer care line. The ability to swallow ones pride and accept blame or negative feedback is crucial. Me: Correct at checkout it was $353.56USD so that is the total American taken out of my bank or what should have happened.Agent. In all, StubHub uses 5 work email formats. We are changing the way you register and sign-in to the StubHub Community. How to get your money back from a Zelle scam or accidental money transfer, This PayPal invoice scam almost got me. Dear Stubhub,I want you to know that this is the last purchase that I will be making through this company, all thanks to your customer service reps. free lookups / month. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. They responded with "sorry for the confusion" Then I was tossed around this embarrassment of a customer care line, where they proceeded to talk over me and answer my questions with more questions. No events within. I cannot find any way to contact StubHub. Customer service all the way to your seat, 2000-2022 StubHub. let's see how dumb they are over $25.00 when lawyers will cost a pretty penny. Address 199 Fremont Street San Francisco, CA 94105 https://www.stubhub.com/ Phone Contacts Main: (415) 222-8400 Customer Service: (866) 788-2482 Customer support is available every day from 5 a.m. to 9 p.m. Pacific Time in the U.S. and Canada. The customer service is terrible and are looking to only take your money and not deliver your physical tickets or help in any way. At this time if you need to change your email address on file, you will need to contact us so that we can make this change for you. No phone number, no email, no chat. Contact. Fax Number: 1-415-222-8552. My Sales. tickets can be for sports, concerts, theater and live entertainment. : Is there anything else I can help you with?Me: you havent helped me with what I came here for, 3)The customers always right right? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Tap the first drop-down menu to see 'Settings'), Select the 'Contact' tab (on the StubHub app, tap the second drop-down menu to see it). Remind me when call center opens. How do I change my default email address? jdoe@stubhub.com), which is being used by 88.9% of StubHub work email addresses. Cloudflare Ray ID: 7c0c3f0fa8573885 These tickets can be for sports, concerts, theater and live entertainment. Help us improve this article with your feedback. Use of this website signifies your agreement to our, / Changing your default email address or phone number. How To Contact StubHub Corporate Office Headquarters. When I call back 4 days later I am told I have been marked urgent and someone would get right back with me. Use of this website signifies your agreement to our, Understanding your order's delivery status, Updating your default payment method to sell tickets, Got an email saying my StubHub account info changed, Listing tickets on StubHub and different ways to deliver them, How to list Mobile transfer tickets on StubHub, Entering barcodes on StubHub listings or sales, Uploading PDF tickets to a StubHub listing or sale, Selling a type of mobile ticket and transferring it to the buyer. Other common StubHub email patterns are [first] [last] (ex. Game is at 7. Were always here to help. Quick & Easy Sell event tickets from any device in a few steps Massive Audience Over 100 million fans buying 1.3 tickets per second on StubHub Secure We'll help get your tickets to buyers wherever you are Get paid Receive payment from StubHub directly I've had great success with selling tickets on StubHub, even for those last-minute tickets. It's often the quickest way to sort something out. million verified professionals across 35 million companies. Initial StubHub complaints should be directed to their team directly. Please log in again. San Francisco, CA 94105 USA. Danielle is the author of this solution article. 1,915 talking about this. No one from the company has offered to fix this issue, they are rude and now that they have my money they won't even listen to me. The Stubhub Refunds by Email Another way you might reach the company is by sending them an email. 11-10-2021 . All Rights Reserved. Re: I accidentally put the wrong email when buying tickets, Hi I am in the same boat, I booked tickets for the nets game in Monday, and I did it as a guest, I put in the wrong email, I have order details. 03-16-2022 08:50 PM. To request your refund in this way, go through the following steps: Draft your request carefully (including the reason you want a refund and the evidence you can provide) Send your email to customerservice@stubhub.com Check out our directory. 50. miles of. Buying Selling Account & Settings Getting your Mobile transfer tickets Understanding your order's delivery status Event statuses when buying tickets Reselling tickets bought on StubHub Postponed or rescheduled events Virginia . StubHub is a multinational company founded on 2000 by Eric Baker and Jeff Fluhr with its headquarters located at San Francisco, California, United States and key people behind it being Jill Krimmel and (President) .. StubHub has the following subsidiaries: Subsidiary. [last] (ex. Combined with viagogo, we now span 90+ countries around the world. We'll do our best to get back to you in the next 24 hours. will see them in court how much will that cost stubhub? Use the access code from your order confirmation email to see your tickets: See your tickets by setting up or logging in to your StubHub account: Did you find it helpful? If you have a consumer problem,please contact our team at Elliott Advocacy through this form. Our award-winning daily newsletters keep you posted on our random acts of consumer advocacy. Communicate regularly so that you are aware of problems or upcoming needs. Agent. Listen now (18 min) | In this episode: Walking up to the caldera and through Christchurch's parks. Yes No Still Need Help? Welcome to StubHub Support My Orders My Sales My Account Community Browse Help Categories Where are my tickets? Primary ContactRobert SimmonsHead of Customer Support Operations199 Fremont StreetSan Francisco, CA 94105[emailprotected], Secondary ContactJames AndersonHead of Customer Product199 Fremont StreetSan Francisco, CA 94105[emailprotected], Chief Executive Eric H. Baker CEO199 Fremont StreetSan Francisco, CA 94105[emailprotected]. Please advise on how to find this information. When buying my tickets I did not notice the email that was written down was different from my personal and some random email was written down and I didnt notice until I had already made the order. Nobody could explain how to email tickets after being sent to four different people. Welcome to StubHub Support Support Home / Contact information Browse by Category Getting started About StubHub Technical Support Account and Settings General settings Contact information Payment settings Preferences and notifications Event and Venue Buyers Sellers How to change my default contact information proven methods for fixing any consumer problem. If you need help with any problem,please contact us through this form. But its complicated. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Re: Can I contact my buyer? 199 Fremont StreetSan Francisco, CA 94105https://www.stubhub.com/, Main: (415) 222-8400Customer Service: (866) 788-2482. You can contact us by commenting in the thread below, but the fastest method is by sending a private message to any of our Moderators right here on the Community! and dont tell anyone about any currency charges, change it on everyones visa in hopes to make more money without people knowing. Yes StubHub phone numbers 1866 788 2482 5 8 USA & Canada 1800 770 534 0 0 Australia More phone numbers StubHub website www.stubhub.com What is StubHub's email addresses? Do I have to pay this service bill? It provides a platform for users to put list their unwanted tickets for sale. I hope you take this message to heart, they will not help you so save your money and time and look somewhere else. Can I just go ahead and resell these on another website and be certain I don't run into an issue of double purchase? Stay away from this company unless you want to get screwed. Check out our FAQ Call us Give us a call if you need help with something urgent. StubHub deals in a variety of industries, such as ticket exchange and ticket resale, and provides its services in united states canada united kingdom germany. Use of this website signifies your agreement to our, Find out more about the StubHub affiliate programme, User Agreement, Privacy Notice and Cookie Notice. ComplaintsBoard.com is a leading complaint resolution website on the Internet. My Whirlpool stove is defective again. Click here to get notifications about new complaints of StubHub. You can email the site owner to let them know you were blocked. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Youll also connect with other readers who want to make the world a better place. You may or may not have one. Since you accepted the transfer (yes, it is true that if you are logged on to another TM account and click on the accept link, it will assign the transfer tickets to that email address). The action you just performed triggered the security solution. Welcome to StubHub Community! Claim it and get a lot of features. Picking up your tickets at one of our Last Minute Service Centres? You're all set! Eversource Gas says I have a leak. Note: If youre having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly. +44 20 8068 4317 Line opening times (UK time): Mon-Fri 07:00 - 20:00 Weekend 10:00 - 19:00 Customer support is available every day from 5 a.m. to 9 p.m. Pacific Time in the U.S. and Canada. How long should it suffer? Airbnb banned me because I used to live in Russia. The latest complaint misleading ticket sales was resolved on Aug 29, 2014. After the switch, you will enter the email address you use to access the community in order to reset your password. Product shipment, payment, communication, billing, and any kind of service-related complaint about StubHub can be filed via the specific StubHub complaint section. No. StubHub is the world's largest ticket marketplace with concert tickets, sports tickets and theater and. It's often the quickest way to sort something out. If you could help me correct this, that would be great, Im freaking out. They contact you, and the email even looks like it came from StubHub support. Absolute WORST COSTUMER SERVICE. Contact StubHub customer service as soon as possible by phone at 1-866-STUBHUB (1-866-788-2482), or by email at [email protected]. They call you stupid and hang up on you. jane.doe@stubhub.com). Inexperience with ticket buying, would like a refund. Contacting StubHub - by phone or otherwise While 866-788-2482 is StubHub's best toll-free number, there are 3 total ways to get in touch with them. Sign up for a free account. Get contact details including emails and phone numbers Lorem ipsum dolor sit, amet consectetur adipisicing elit. How do I get it fixed? This may include details from your tickets (so be sure to keep them), or information from the event venue. If you were the buyer and gave the incorrect email address contact StubHub or send a private message to @TeamStubHub and someone will be able to fix it for you. Such a shame to ruin a good music experience with this lack of customer care. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. StubHub corporate office address Print StubHub's corporate address is: 360 Third Street, Suite 400 San Francisco, CA 94107 Was this answer helpful? 1. Now 3 days later I get an email telling me to do the same things I have tried a dozen times already. When I replied to the email saying I'd like to take advantage of that, they replied with "sorry that was a mistake, that option is no longer available for tonight's show" I replied with "This will be for tomorrow's show, how do I move forward? " Did we mention it's free? That is a scam btw. (business & personal). Every order is 100% guaranteed. To update your primary email address or phone number: Did you find it helpful? Events Parking. Select 'Sign in. Email Contacts customerservice@stubhub.com Social Media Contacts Executive Contacts Primary Contact A person pretends to be from StubHub. After logging in you can close it and return to this page. Payments. We'll do our best to get back to you in the next 24 hours. Why are travel refunds taking so long now? and our your customer service department should be embarrassed. The best phone number for StubHub is their 866-788-2482 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. STAY AWAY! {{ userNotificationState.getAlertCount('bell') }}. : And I believe that was sent to you in the confirmation email of your purchase.Agent. Waited too long to get a passport? StubHub is a ticket reseller. My family flew from Seattle to go to the Cowboys game tonight and I cant get my tickets from stub hub because I accidentally spelled gmail wrong!! It is a terrible business and horrible customer service. We publish the names and emails of customer service managers. Cookie Notice Plus, we have insightful letters, insider tips, and more. What happens is, the "buyer info" email that you send the tickets to, is actually a stubhub email address that's been generated specifically for that order. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. StubHub is the world's top destination for ticket buyers and resellers. Are you the buyer or seller because you post is confusing? The only way for sellers to transfer tickets is to forward the email with the link. U am not really sure how to contact the buyer as well. For more information, please see our (on the StubHub app, go to 'My tickets.' Emails found on company website yourfeedbackmatters@stubhub.com 100% Support 0 0 Emails found on 3rd party websites laudooley@stubhub.com 99% executive 0 0 jerskine@stubhub.com 99% StubHub was founded by Eric Baker and Jeff Fluhr. You think they would notice and email is wrong I have been on hold for over an hour with no one answering and it keeps just hanging up on me!!! Amazon didnt receive my return package. The company provides a physical address, 7 phone numbers, and 2 emails, as well as 5 social media accounts. All Rights Reserved. Performance & security by Cloudflare. Hello, they solved something for you. Pro tips & talking points. If you were the buyer and gave the incorrect email address contact StubHub or send a private message to@TeamStubHuband someone will be able to fix it for you. Help us improve this article with your feedback. janedoe@stubhub.com) and [first]. When you buy tickets as a guest, check your order confirmation email for a 6-digit access code. So you send the mobile tixx and stubhub then forwards the tixx to the actual end buyer. Prices may be higher or lower than face value. Either is possible (and other creative approaches might come up). Use this comments board to leave complaints and reviews about StubHub. How to change the delivery method of my sale. . I have spent the last two hours online with a chat agent, because I couldnt wait on hold any longer because thats all your phone agents do ask you to go on hold while they look into it for you then you kill your phone battery waiting for some imbecile to get back to you.Here are some things you could learn1)Listen to your customers dont just use pre-typed notes, trust I was a chat agent for the geek squad I know what you are doing at your cubical.Example from real chat Me: Are all tickets on your website in US currency?Agent: Hey Jennifer Im sorry to hear that, let me see how I can help, 2)Listen, are you getting the point that listening is effective, You are unlikely to be able to help all your customers effectively if you dont listen to their needs. Me: This is all of the info I was providedAgent. Buy and sell sports tickets, concert tickets, theater tickets and Broadway tickets on StubHub! To update your primary email address or phone number: Go to 'Profile' then Settings (on the StubHub app, go to 'My tickets.' Tap the first drop-down menu to see 'Settings') Select the 'Contact' tab (on the StubHub app, tap the second drop-down menu to see it) Under 'Email address' or 'Primary phone,' select the pencil. Remote, wild and devilishly subversive: Heres why Americans are coming back to Tasmania, Hiking Confidential: Almost live from the hills of Christchurch, New Zealand. Heres what to do. Customer service all the way to your seat, 2000-2022 StubHub. StubHub U.S. and Canada Reviews | Read Customer Service Reviews of www.stubhub.com Events & Entertainment Events & Venues Event Ticket Seller StubHub U.S. and Canada StubHub U.S. and Canada Reviews 7,481 Bad 1.6 VERIFIED COMPANY www.stubhub.com Visit this website Sort: Most relevant ma. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Most customer needs are emotional rather than logical. Re: I accidentally put the wrong email when buying tickets. StubHub has resolved 66 complaints. The worst customer service that I have ever experienced. GetHuman features available: Best alternatives to phone. That's how stubhub knows you've sent the tixx and it also protects identity of the end buyer. 150-0043, Shibuya, Dogenzaka, 2 Chome1012 B2, Japan. How to win your consumer dispute using the Elliott Method. 199 Fremont Street, Floor 4. StubHub has an average consumer rating of 2 stars from 292 reviews. victoria Ayala 1 review FR A day ago Avoid at all costs I paid over $8,000 only to be disappointed and lose all my money. The Elliott Report is a consumer news site supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. Selling tickets and delivery expectations. Lots of answers to questions are in our FAQ. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I tried calling and was on hold forever. The person contacting you asks to confirm your account or payment information. Alternatively, you can send us an email at customersupportuk@stubhub.co.uk FAQ Lots of answers to questions are in our FAQ. Southwest just got a one-two punch for its holiday misdeeds. 5)A happy, satisfied customer is likely to return and/or tell others about the good experiences that they had when dealing with your company word of mouth recommendations from friends and colleagues are very valuable.and believe you me, I am not a happy satisfied customer. I have the same case, I accidentally put the wrong email when buying tickets. How do I get it fixed? : Are you still with me?Me: yesAgent. Open our virtual assistant, click on "Contact Re: Accepted tickets in Ticketmaster with different email than StubHub account. Give us a call if you need help with something urgent. : The site is US based and all pay outs are done in US dollars and so if you go to Stubhub.ca it will send you to Stubhub.com as we no longer have a Canadian siteMe: So again, where does it say the total in American then, it is false advertising on your part when you WRITE TOTAL. You will enter your community username and new password and done! StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. Search over 700 Can I get my 173,116 Chase Ultimate Rewards points refunded? is there a way to contact stubhub that isn't their phone number, facebook or twitter. StubHub themselves are advising of this . The more you know your customers, the better you become at anticipating their needs. 12-08-2022 04:25 AM. Open our virtual assistant, click on "Contact form" and let us know how we can help you. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Orders. Know any other ways to contact StubHub? This contact was published on October 2, 2016 and updated on October 22, 2022. Your email address will not be published. again worst customer service ever. 175048 members 524 online Browse the forums Buying and Purchased tickets 1269 Posts Selling Tickets 1306 Posts Account and Settings 145 Posts Events and Venues 161 Posts Major Events 0 Posts Community activity Start a Discussion Recent Unanswered Suspicious Email Whats the Booking.com refund process? I will be contacting my Attorney General as well as filing complaints with any relevant organization. Sorry we couldn't be helpful. Today, we continue to offer you peace of mind with our exclusive FanProtect Guarantee, best-in-class customer service and product features that ensure we have your back. Looking for a particular StubHub employee's phone or email? Buy and sell sports tickets, concert tickets, theatre tickets and Broadway tickets on StubHub! Under 'Have an access code,' select 'Find your order. you guys are a huge corporation and you cant even get a total right. Or, they can contact you as a seller listed on StubHub. I was told a week ago that my case was turned over to a technician and would be contacted within 48 hours. Email address customerservice@stubhub.com Call-back available NO Department you are emailing Customer Service Customer service hours 24 hours, 7 days Most likely time of response 9am Average wait 10 Rank (overall) 2 Alternate methods phone, email, web Quality of communication 57% Quality of help 77% Customer votes 693
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stubhub email address