can i cancel my bt landline and keep broadband

you should be able to keep your existing number. Find out more by reading our Cookie Policy. Besides that, theres nothing to stop you from using a mobile phone as your home phone simply place your mobile phone where youre used to keeping your home phone. How To Cancel BT Broadband: Exit Fees & How To Leave - Ken's Tech Tips What You Need to Know Before Canceling Your Landline Phone - Martha Stewart However, Sky will eventually close down inactive accounts, so if you want to keep using it, you need to use it regularly. If you want to use an email client/app you would need to subscribe to BT Premium email for 7.50 per month. For more information about BTs broadband without a landline, you can read the FAQs on the BT website. Depending on how long youve had your email address, you may have a lot of additional services linked to this address. One of the best devices we tested out of more than 20 models in the past couple of years is the $100 CyberPower CP800AVR. You can even buy a GSM home phone to use like a regular landline it will have a slot for your BT Mobile SIM card so you can use the unlimited minutes from it. Can I cancel my BT landline and keep broadband? Free Pay As You Go SIM Cards: Review & Comparison 2023, Compare SIM Only Deals: Best Value Mobile SIM Cards In The UK, Unlimited Data Plans on UK Mobile Networks: Best Unlimited Data SIMs, UK Mobile Coverage: Check & Compare Across Networks, Download Speeds: Comparing 2G, 3G, 4G & 5G Mobile Networks, 5G Coverage UK: Check 5G Coverage & 5G Coverage Map For Your Area, Three Unlimited Data Plans: 18/Month For Unlimited Data SIM & 5G, Best Pay As You Go Bundles: UK's Cheapest Prepaid Mobile Plans, 5G SIM Only Deals: Best 5G SIM Cards Compared. Using a smartphone when you're moving from place to place affects sound quality. 29-01-2022 For more information, see our guide on how to cancel a BT Mobile contract. BT requires a minimum period of 30 days notice for cancellations if youre not switching to another provider. 20-03-2022 Since all providers who use the BT Openreach network use the same phone lines, it shouldnt even take long to switch your internet service over. On top of that, if youve got BT Sports or Entertainment with your broadband package, youll also have to return your BT TV box. Start by ordering your new home broadband plan online. If you choose broadband without a landline, youll lose your home phone number and you wont be able to get it back. - Carol, by email Here are some of the top deals available right now: Switching between providers is easy. Ready to buy? As regards keeping your email account, your account will be "downgraded" to the BTMail basic account which is free but can only be accessed using a web browser and not by using an email client/app. We'd love to hear your thoughts and any questions you may have. How do I keep my email address if I change providers? - Uswitch Click Accounts and Import and then 'Import mail and contacts. This funds the production of our content, keeping the website free for everyone to use. You'll always get the same price (or better) than if you went direct. If youre moving to Virgin Media, Three Broadband or a full fibre broadband service that uses its own network, youll need to contact BT to end your broadband service. My understanding is that we would have to pay an early termination fee of 12 months x 56, ie 672 which we can Ill afford. Most of BTs services including BT Broadband, BT Sport and BT TV have an initial contract length of either 12 months, 18 months or 24 months. Broadband needs some form of physical connection to deliver it. 09-01-2022 I was on the telephone for over 50 mins, shunted from one person to another. on This funds the production of our content, keeping the website free for everyone to use. If youd like to cancel your service during this minimum term, youll need to pay an early termination charge (ETC) to cover the remaining months on your contract. 25% off sitewide and 30% off select items. You can find more information on our BT contact numbers and complaints page. Have you considered if it is only your parents who use your landline phone that you buy them a cheap pay as you go mobile phone and program your mobile number in to its fast dial and ask them to use that in future. We currently pay 56 per month for our package. 20-03-2022 Plusnet Full Fibre 900 Review | Plusnet Broadband FTTP Tested Cancelling within your cooling off period. If you want app or client Access you will have to pay 7.50/m for Premium Mail 0 Ratings Reply gg30340 Distinguished Sage on 29-01-2022 15h30 3,017 Views Message 3 of 6 Re: Cancelling BT broadband Want to know if a provider is right for you? on For example, with BT Connect, you would navigate to Manage Services > Email Summary > then highlight your email address in the box > click Email Forwarding. Yes, I believe it should be possible to transfer an existing contract into your name though youll need to contact BT in order to do this. When can I cancel my BT broadband contract? - TimesMojo BT has been a big name in broadband for a long time and it's rated highly for customer service. Surely there would be a saving of over 220 a year for the line rental which some people pay upfront ? If it's not possible to keep your phone number, we'll let you know. Digital Voice and the landline phone switch-off: what it means - Which? 11h30. How to cancel your Sky Talk | Sky Help | Sky.com We use cookies and similar technologies. Is that my only realistic option? Perhaps I should have said that we are swapping from copper to fibre supplied by Fastershires so it's not a conventional changeover. You would need a new contract, on Uswitch Limited is registered in England and Wales (Company No. BT no longer charges a 'broadband cease charge'. It's manufactured by Cyber Power Systems (USA), an international company with U.S. headquarters in the Minneapolis suburb of Shakopee, Minnesota. The problem is that if I port my telephone number it will cancel my BT service, and with it lose access to my internet service. Customers can contact BT in several ways: Phone: BT's customer care line can be reached at 0800 800 150. Check your postcode: to see what deals you can get. 09-01-2022 We take 1% off that figure, making your final Early Termination Charges 187.69. Can you port a number from a cancelled BT landline? - BT Broadband Open Gmail and click on the settings menu, indicated by the cog icon in the top right corner. If you use your landline regularly for calling, you can get 700 minutes for 7.31/month or unlimited minutes for 15.67/month. We'd love to hear your thoughts and any questions you may have. There is another forum , where someone actually ported their landline number to a VoIP provider without losing the broadband connection as a consequence, obviously this is the gaining providers responsibility , the order type is in effect a renumber and port but it does seem incredibly difficult to arrange . How to change or cancel a BT phone, TV or broadband package Any ideas . You wouldn't lose you channels (as long as your continue your TV package contract). 14h55. Hi Vicki John Any problems please post back, on It's the same technology that's used by popular video and voice messaging services like FaceTime, Skype and WhatsApp. - edited Here's a checklist of things you need to do: Netflix, Amazon Prime, Disney Plus and any other streaming services you use, Social media accounts (Facebook, Twitter, TikTok, Pinterest). Haggle with BT: Deals for existing customers - MSE - MoneySavingExpert.com Can I cancel my BT landline and keep broadband? Be sure to update as many of your login details as possible while you still have access to your old provider-linked address as you may need to confirm the new details. So I want to transfer it to a cheap or free VOIP service to keep the number only for very occasional use. All rights reserved. How you cancel your BT service depends on whether you're moving to another provider. on 30-01-2022 The losing provider isnt the instigator of the move, so if the gaining VoIP provider says you will lose broadband by porting the associated phone number , but can reorder broadband ( either with no number or with a different number ) then thats between them and you..there are changes coming to the number port process where the number range holder will keep open the possibility of porting for 30 days after the number is ceased, this should make it easier , you would simply renumber the landline , the old number , which currently would cease and not be portable , would then be available for the next 30 days and the VoIP provider could import the number , you would be liable for the renumber charge . It should be straightforward but I'm prepared for a long sit on the 'phone - I'll let you know how I get on. This uninterruptible power supply delivers backup electricity to four of its eight outlets when everything else goes dark. 20-03-2022 For more information, please see our privacy policy. Even when I received an email I (wrongly) thought it wouldnt affect me, as I only have a fibre connection to the house (no old copper phone line). Dial 150 and take it from there, it's free. Alternatively, it might also be possible if BT were to increase your charges by more than the amount stated when you signed up for your plan. The cable company come-ons can save you money by giving you a discount on your cable bill, but the voice service generally is inferior to what you would get from a dedicated VoIP service such as Vonage. Why are BT so expensive? - AdvertisingRow.com However, a number of other providers allow you to retain access to your email address for a monthly fee. 15h27, Broadband can only be cancelled by phone. Customers who don't have broadband with BT or any other provider, get an on-going monthly discount of 11.32, reducing the cost of line rental to just 11.73. . Yes, it's easy to switch - and switch without penalty - but only if you can find a deal that's worth it. bt landline phone not ringing incoming calls. Second, everyone else is using cellphones and internet-based phones. From what you've posted it sounds like you may be paying line rental twice. Without a phone line (ie for broadband) you won't get the full Sky service, as the box uses internet for catchup and on demand. Getting one repaired can take several months. It's open Monday to Friday, 8am to 8pm, or weekends from 9am to 6pm. It strips out the analogue home phone portion of your landline connection, giving lower monthly prices and a more reliable home broadband connection. on His work also appears in The New York Times and PC Magazine and on CBS News. These landline replacements use your home'shigh-speed internet connectionto place digital phone calls. Contact your old provider to confirm that you want to cancel on the day your new service starts. 03-05-2022 BT charges a fee for each month remaining on your contract at the time of cancellation, minus VAT and minus an additional 1%. Though I can also move my phone service to the new internet provider, so everything gets done in one operation,the minimum contract term means I would then have to pay them for a phone service for a year before being able to cancel. In the current system , where porting the number results in the linked broadband being ceased, whatever provider you chose to re-provide broadband could use an expedite order to restore service much quicker than the usual lead time, but OR charge more for this fast track service and the provider may expect you to pay more if you want to use this facility, 20-03-2022 Can it only be completed over the 'phone? We partner with Think Broadband to bring you the most accurate information possible (see our privacy policy for further details). The combination modem and router doesnt support a 5G cellular connection, which is the fast next-generation cellular network that is spreading across the country. What to do: The BT website ( bt.com) has an easy online portal for requesting a home move. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 9h04. As of June 2020, the latest information available, only 2.3 percent of all households said they had a landline alone without cellphone service. Their customer service is awful! 09-01-2022 Optional - Marketing cookies. Browse our selection oflow-cost broadbanddeals if you want to save money on your next broadband service. Re: Can I stop my landline but keep broadband? BTs early termination charge is the total of the remaining monthly charges on your BT plan, less VAT and then a 1% discount. BT is signed up to the Ofcom broadband speed code of practice. If you stop your landline then your broadband will also be ceased and would be treated as a contract termination, and could involve cancellation charges. Its even easier if you wish to another Openreach provider such as Sky Broadband or TalkTalk. It's good to talk, unless you're a BT customer | David Mitchell A single basic line from Verizon in New York City, where it is based, can cost $85 a month. AARP is a nonprofit, nonpartisan organization that empowers people to choose how they live as they age. 14h13. If youd like a home phone service, you can add a BT landline from 5/month. As far as I'm aware, a saving of 5/m can be made by having broadband only with no telephony package, known as SOGEA. Re: Can I give up my BT landline, but keep my BT broadband? But you'll need to get in touch with your provider to cancel if you're with Virgin Media or another provider that doesn't use the Openreach network. 9h41. Aside from writing about mobile technology, I have an interest in software development, digital marketing and physics. Cant seed any adverts on BT site or elsewhere for such beasties. When you buy through links on our site, we may earn an affiliate commission. They want to put my name on an existing contract but I dont want to be stuck with an exit fee. Switch Broadband 2023 | Change Broadband Provider - Virgin Media Here's how you can reduce what you spend on your broadband. If youre not sure youve changed them all, check your browsers Saved Accounts section. The whole thingcosts $100 up front, a $30 discount from the usual $130 thats about the same priceas two months of landline service. Our survey found that nearly half of people with a provider-specific email address have had that same one for more than ten years. And these fees arent fixed with the same scrutiny as their broadband or landline fees. 03-05-2022 Just a reminder that you should check your MyBT to ensure you are either out of contract or pretty close to the contract end otherwise there may be an early termination fee. Id love to switch to Circle Loop for my home number, but Id need a new number if I do that . Frequently Asked Questions about cancelling BT. When you sign up for a new broadband package, most providers will include a free email address. I don't have broadband and all I want to do is cancel my line rental. Even BT sell them, various colours, slightly dearer but I am not allowed to post non BT links, 20-03-2022 And landlines have lost some of their vaunted reliability. Home broadband & landline. If youre unable to get a BT service at your new address, you wont be liable for paying a termination charge. 20-03-2022 2. Why then do we cling to the landline, when so many of us have mobiles? same here Ken, except that when I upgraded (from 200 Mb to 500 Mb) I wasnt told I would have to have a VOIP phone. If you want to have a home phone service, youll need to add one with a BT landline available from 5/month. On BT Mobile, youll get unlimited minutes included on all plans (this would cost you 15.67/month on a BT landline). If you demand extremely fast downloads and stream 4K films and TV, then this broadband (74Mbps) is well worth considering - especially if you've got a bustling household all . You can use the settings below to accept all cookies (which we recommend to give you the best experience) or to enable specific categories of cookies as explained below. If you're out of contract: cancelling BT for free If you're cancelling and not switching, or are moving to Virgin Media or any other provider which doesn't use Openreach, then you'll need to call BT on 0800 783 1401. 03-11-2021 15h30. We found six myths surrounding the whole process that are absolutely not true! can i keep my copper landline if i switch to fibre? For example, Virgin Media will delete your email account once youve left. You can add your own comment here. Alternatively, you can pay 7.31/month for a landline with 700 minutes per month or 15.67/month for a landline with unlimited calls included. Or would this risk me losing my telephone number completely? Switching to Sky Broadband & Talk | Sky Help | Sky.com I guess that means I can ask the VOIP provider if they can do port with renumbering that you described, but if not I will just have to accept having to take out line rental with the new internet provider for a year. You can check this on the Financial Services Register by visiting the FCA website. These allow us to deliver and measure the performance of our communications through other channels. Book the date for the transfer. So if people don't ever use their landlines because they have 2 mobiles in their home there's no savings to be made? The fastest broadband deal in the UK currently is Virgin Media's Ultimate Volt Bundle. - edited In this article, well review BTs Broadband Without A Landline service including how it works and the key things to know about it. If you are moving to another provider you do not need to cancel your broadband, the new provider will do that for you. As an alternative to adding a BT landline, its worth considering adding a BT Mobile SIM card to your BT Broadband plan instead. The short answer is yes, sometimes. And this is costing users an average of 121 a year each in missed savings. How to cancel your broadband for free | How to cancel early PDF Cancelling your Plusnet services or equipment 11h41 Our WiFi Hub arrives: just plug it straight in or we can set it up for you. Moral of this story: Dont respond to enticing deals unless youre content to give up landline forever. Plus you'll pay taxes of $2 to $8 a month depending on your location. on 03-11-2021 At the moment, though, Sunnyvale, California-based Ooma appears to be alone in offering something new that addresses reliability in an emergency. The critical thing to remember is that if you cancel your existing broadband and telephone service without first transferring your telephone number to a VOIP service, you will lose your number forever. This is something Ive used often, its quick and easy to use. You may also cancel your broadband, phone and TV services by calling us on 0800 013 2632. On 17th February I managed to speak to 2 ladies, one in faults who confirmed that she could see that my BB was not working and never had been. Learn more about how Ken's Tech Tips is funded , June 8th, 2021 Someone internally will need to look into this for you, and you have the option of taking it to the Ombudsman if theyre unable to solve it to your satisfaction.

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