For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643, Bridgend County Borough Council 2023 Trustpilot A/S. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Dispensation sacks for refuse collection, for larger households or householders with Coal fires. Nov 09, 2020. Click on a service above for more options or click here to look up another property. We will set out to you our understanding of your concerns and ask you to confirm that we have got it right. Unfortunately this position has been closed but you can search our 470 open jobs by clicking here. Additional sacks for refuse because you have run out - Must be pre-ordered via the Customer . I complained on the way out and the manager of the leisure centre said he was ment to finish by 1 oclock. If it was a refuse (blue bag) collection, select 'Refuse Sacks collection'. If there are any lessons to learn from addressing your concern then the member of staff will draw them to our attention. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643. 23 Cemetery Road, Bridgend, CF31 1NA. Employees will also be made aware of the need for records of all written complaints, investigations and outcomes, against the councils compliance with the Welsh Language Standards to be retained and to be included and published in the Councils Annual Welsh Language Reporting process. So he was doing it whilst people swimming until 2 oclock. For example, where you asked for a service and we see straight away that you should have had it, we will offer to provide the service rather than investigate and produce a report. For the best experience please use a JavaScript enabled browser. Complaints Officers can advise on the type and scope of complaints they can consider. We will make sure that your dealings with us in the future do not suffer just because you have expressed a concern or made a complaint. reporting a faulty street light, requesting an appointment etc) then this policy does not apply. Glad to finish here and move on. We will let you know when changes weve promised have been made. If your request was completed after 12pm they should be collected tomorrow. Civic Offices, Angel Street, Bridgend, CF31 4WB, Tel: 01656 643643 Complete health and safety risk! 17 Juin 2022 | dangerously in love cover art | dangerously in love cover art 1 Kier Group reviews in Bridgend. We will show how the mistake affected you. Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. We are unable to accept unsolicited CVs and communications from external recruiters. If you are approaching us for a service for the first time, (e.g. Inept upper management working on an "old boys network" basis. Email: However, if you want to express your concern or complaint formally, we will look into this ourselves and respond to you. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643. 62 Village Court, Broadlands, Bridgend, CF31 5DY. Follow. Click on a service above for more options or click here to look up another property. I have now contracted the council to show what they have done. If your complaint covers more than one body (e.g. Complaints Officers can advise on the type and scope of complaints they can consider. If you are reporting a missed recycling collection, you can also select what container or bag was missed, and if a sticker was applied. You will be lucky if the customer service answers the phone, the average time is 1 hour 10 minutes.Repeatedly being told the issues will be resolved with no concrete action.The emergency plumbing team arranged through KIER were shocked with the shoddy job by the builders.No refund so far promised for the wrong floorings either. Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. As a supplier , Pembroke school contact us for service and we supplied and invoiced. We can advise you about such organisations. You can express your concern in any of the ways below. Maesteg Road, Tondu Bridgend CF32 9HZ 01656 726010 gareth.barnes@kier.co.uk. We may exceptionally be able to look at concerns which are brought to our attention later than this. If we formally investigate your complaint, we will let you know what we have found in keeping with your preferred form of communication. If we do not succeed in resolving your complaint, you may complain to the Public Services Ombudsman for Wales. writing to: Public Services Ombudsman for Wales, 1 Ffordd yr Hen Gae, Pencoed CF35 5LJ. Recycling service complaint; Schedule. We also ensure all reviews are published without moderation. You can report environmental health issues such as pollution, pest control, infectious diseases and food complaints to Shared Regulatory Services. Please check with your phone provider if you are unsure about how much a call will cost. You can reportabandoned vehicles, dog fouling and fly tipping to: You can report public transport, road safety, traffic management and car park issues to: You can reportdangerous structures,drainage and blocked sewers on private land to: Trading standards issues such as doorstep crime,animal health and welfare,scams andillegal money lending should be reported to Shared Regulatory Services. We appreciate your views and will use them to improve our website. He or she will try to resolve it for you there and then. When I went down to point out the laws surrounding noise I was told to f*** off back into my flat.A truly awful company. Last Service 27/04/2023 Next Service 04/05/2023 Refuse Sacks collection. 4 Red Oaks, Pencoed, Bridgend, CF35 6LH. Bridgend. If necessary, we will talk to the staff or others involved and look at our policies and any legal entitlement and guidance. Would recommend everyone to steer clear whether that's in an employee role or as someone purchasing any services from them. 30 Oak Hillside, Broadlands, Bridgend, CF31 5BZ. You can report a damaged or faulty street light online via My Account. Its nothing but hassle and stress getting them to do anything and I very much wish id purchased from a different house builder who values their customers. Company reviews. You can be certain that youre talking to the right person at the right time. They make it compulsory to wear bleary vision goggles and its snowing I cant wear a woolly hat under hard hat! Submit Review. Worked for this company for many years when they were part of sheffield council. 2nd Floor, Optimum House, Clippers Quay, Salford Occasionally, we might suggest mediation or another method to try to resolve disputes. I recently had my place rewired and a few things weren't how I wanted them. Our Senior Management Team considers a summary of all complaints quarterly and is made aware of all serious complaints. If there is a simple solution to your problem, we may ask you if you are happy to accept this. - Bridgend - 19 November 2022. We take your concerns and complaints seriously and try to learn from any mistakes weve made. Bridgend. So many issues with everybodys homes its unbelievable. For example, the Welsh Language Board about services in Welsh. Here are 8 tips for writing great reviews. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643. Conway House. . Good pay and work/life balance, good bunch and lads and supervisors. Click on a service above for more options or click here to look up another property. Unfortunately now getting legal advice to sort it. Click on a service above for more options or click here to look up another property. Suggested companies are based on peoples browsing tendencies. . when a legal framework applies and we will then advise you about how to make your concerns known. It may be worth issuing helmets and harnesses for that style of driving and tin openers for all the unlucky road users around him. DO NOT SUPPLY - they are most unprofessional! . These folks decided to conduct work outside our block of flats at 2 in the morning. When you express your concerns or complain to us, we will usually respond in the way we explain below. Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. Learn about Kier Group culture, salaries, benefits, work-life balance, management, job security, and more. Also kier is a racist company, if 50 ppl were to apply only English white folks would get selected. Click on a service above for more options or click here to look up another property. If possible, we believe it is best to deal with things straight away rather than try to sort them out later. Click on a service above for more options or click here to look up another property. See jobs, salaries, employee reviews and more for Bridgend location. If your complaint is more complex, we will: The person who is investigating your concerns will aim first to establish the facts. Cyngor Bwrdeistref Sirol Pen-y-bont ar Ogwr, We take your concerns and complaints seriously and try to learn from any mistakes weve made. Want to help others get their issues sorted fast or see the latest updates about how Resolver can help you? Additional sacks for refuse because you have run out - Must be pre-ordered via the . If you are experiencing an infestation of Mice, Rats, Bed bugsor Cockroachesat a residential property, we can arrange a free visit from our Pest Control Team. Our Senior Management Team considers a summary of all complaints quarterly and is made aware of all serious complaints. private residential homes, specialist health providers) you may wish to raise the matter informally with them first. If necessary, we will produce a longer report. 46 Pyle Inn Way, Pyle, Bridgend, CF33 6LP. And we had to send them proof !And during that 70 days - not one apology ! Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. 2nd Floor, Optimum House, Clippers Quay, Salford Theres no jargon in our rights guides. Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. You can report a missed recycling or waste collection online via the Kier website. The service Ive received from Kier has left a very bad taste in my mouth! Cyngor Bwrdeistref Sirol Pen-y-bont ar Ogwr, Let us know you've had a happy experience, Let us know you've had an average experience, Report faulty/damaged street light online. Wales, Bridgend, Bridgend . Anybody knows if you can call someone here criminal? Email: Verification can help ensure real people write reviews about real companies. If the member of staff cannot help, they will explain why and you can then ask for a formal investigation. Bridgend County Borough Council is committed to dealing effectively with any concerns or complaints you may have about our services. let you know within this time why we think it may take longer to investigate, let you know where we have reached with the investigation, and. Find jobs. If there is a specific business need a member of the recruitment team will engage with agencies who have signed up to our PSL to ensure all . . You can report highway issues such as blocked drains on public land, potholes, vandalised street furniture and overgrown trees and hedges. They employ prisoners from hmp wayland Promising the moon, but loft unsatisfactory work ethics instead. Civic Offices, Angel Street, Bridgend, CF31 4WB, Tel: 01656 643643 Have now been waiting a year for a kitchen unit door to be replaced which had been damaged before handover. Manchester- Optimum House. Tel: 01656 643643 Email: . However, you will have to give us strong reasons why you have not been able to bring it to our attention earlier and we will need to have sufficient information about the issue to allow us to consider it properly. Email: Kier Group. All it took was one call and I had an electrician out within two days. Contact details. Civic Offices, Angel Street, Bridgend, CF31 4WB, Tel: 01656 643643 Cardiff - Conway House. Dont forget that you can also keep in touch with us via Facebook, Twitter and Instagram. I wouldnt ever buy again. They are rude and arrogant staff are werid people I QUIT! Salary guide. We will provide any service youre entitled to which we have failed to deliver. Dispensation sacks for refuse collection, for larger households or householders with Coal fires. Simple! Civic Offices, Angel Street, Bridgend, CF31 4WB, Tel: 01656 643643 In all honesty a company like this should not exist at all. I am posting my review back.I have contacted Kier Services because one if their collaborator blocked our car and tried to beat my daughter and me I have everything in video and will post on every single social media.The company never apologised, they are cow boys and the world should know that women arent in security when these people are around If the review is deleted I ll post again.Im still fighting to these days for consequences of that shamefull behaviour. Get started now and lets get this sorted. Resolver can help you send your complaints to Kier. Sign in. . For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643, Bridgend County Borough Council Select 'Recycling collection' if it was a missed recycling collection. Our staff will aim to help you make your concerns known to us. We share summary (anonymised) information on complaints received and complaints outcomes with the Ombudsman as part of our commitment to accountability and learning from complaints. I see a lot of ppl complaining about kier. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643, Bridgend County Borough Council And all they can say is, cant get anyone to do the job!! Tel: 01656 643643 Your feedback. Let us know you've had a happy experience, Let us know you've had an average experience, Unreasonable Behaviour Vexatious Policy December 2022 - PDF 172Kb, Insurance Claims Complaints Procedure - DOCX 14Kb. If we find there is a fault in our systems or the way we do things, we will tell you what it is and how we plan to change things to stop it happening again. Find out how we enforce anti-littering rules in Bridgend County Borough. Updated on 24/03/2023 . Employers / Post Job. A free inside look at company reviews and salaries posted anonymously by employees. Housing Association, NHS) we will usually work with them to decide who should take a lead in dealing with your concerns. Dont forget that you can also keep in touch with us via Facebook, Twitter and Instagram. against a refusal to grant you planning permission or the decision not to give your child a place in a particular school so, rather than investigate your concern, we will explain to you how you can appeal. The work carried out is horrendous and I cannot believe how BT can use them. This policy does not apply to Freedom of Information or data access issues. Email: Click on a service above for more options or click here to look up another property. For the best experience please use a JavaScript enabled browser. We use dedicated people and clever technology to safeguard our platform. Civic Offices, Angel Street, Bridgend, CF31 4WB, Tel: 01656 643643 By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. 63 Wood Green, Cefn Glas, Bridgend, CF31 4AT. He sorted everything out for me. Nobody seems able to locate any of the three that have supposedly arrived! have been treated unfairly or received a bad service through some failure on the part of the body providing it. Absolute shocking experience and service with them, 6 months and still waiting for someone to come out and repair a very dangerous area within my garden. I was unfortunate enough to be behind one of Kier's flatbed pickups a few months ba ck when his full load started hurling off the back of the flat bed onto my mini a few months back, the damage to my car was just short of 1,000 I have video footage as well as 2 witness statements however the driver of Keir was well aware of the incident as he come back around the roundabout to remove all the load which ended un being in pieces - black plastic sheets of some sort. Thursday every week. Disgrace of a company ! However, we also consider that our staff have the same rights. If you had to pay for a service yourself, when you should have had one from us, or if you were entitled to funding you did not receive we will usually aim to make good what you have lost. Kier Group plc is a construction, services and property group active in building and civil engineering, support services, public and private housebuilding, land development and the Private Finance Initiative. Click on a service above for more options or click here to look up another property. kier bridgend complaints. Tell them that you want us to deal with your concern formally. Please leave your bags or containers out for collection. have been disadvantaged personally by a service failure or have been treated unfairly. Sign in. Our drainage is so bad they have had to redo so much of it and the road we have just finally a year late had laid has got to be dug up to have a new drain laid. We aim to clarify any issues you may be unsure about. . Well always be on hand with guidance and support to help you get the results youre looking for. also considers our response to complaints at least twice a year. Will try put the boot cam on youtube for your enjoyment. recyclingandwaste@bridgend.gov.uk, Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. Dispensation sacks for refuse collection, for larger households or householders with Coal fires. This policy is also available in Welsh at our public buildings and on our website. . 30 Oak Hillside, Broadlands, Bridgend, CF31 5BZ. Thursday every week. recyclingandwaste@bridgend.gov.uk, Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. Click on a service above for more options or click here to look up another property. I shall have no option but to now take this up in a more formal legal way . Recruitment Agencies - opportunities at Kier are managed by our internal recruitment team. Reviews from Kier Group employees in Bridgend about Pay & benefits. Find out when you can expect your delivery of blue and green bags. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643. recyclingandwaste@bridgend.gov.uk, Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. Weve helped millions of people find a resolution. We will look at relevant evidence. Thanks for your interest in the Recycling Operative position. If you need extra assistance, we will try to put you in touch with someone who can help. 203469. We are working with industry leaders, regulators and government to make your voice heard and improve customer service. Its quick, easy and totally free. With Resolver you can send your case to key ombudsmen and regulators including: Resolver is not affiliated to, linked with or otherwise endorsed by Kier. Normally, we will only be able to look at your concerns if you tell us about them within six months. Kier House, Windward Drive, Estuary Business Park, Speke, Liverpool L24 8QR 0151 448 5200 N/A. 2023 Resolver Consumer Online Limited. This could be by letter or e-mail, for example. Garden waste collections are available to Bridgend County Borough residents. If you make a request for a service and then are not happy with our response, you will be able to make your concern known as we describe below. All complaints related to the standards (or any other service provided in Welsh) will be taken seriously and will be fully investigated to establish the validity of the complaint. Just glad I was never a council tenant who had to rely on them for anything despite the fact that I worked for them. We appreciate your views and will use them to improve our website. STAY AWAY from this developer. 3.3. We appreciate your views and will use them to improve our website. Kier Opening Times in Tondu. Thank you for taking the time to submit your feedback. You will then be given the name of the person responsible for communicating with you while we consider your complaint. Appalling treatment of staff, clients and customers. Our Cabinet also considers our response to complaints at least twice a year. Maesteg Road, Tondu Bridgend CF32 9HZ 01656 726010 gareth.barnes@kier.co.uk. give you regular updates, including telling you whether any developments might change our original estimate. Please be aware that the Council may take longer to respond to any correspondence or complaints, due to staff shortages and the Councils response to Coronavirus. You can report environmental health issues such aspollution,pest control,infectious diseases andfood complaints to Shared Regulatory Services. We will also ask you to tell us what outcome you are hoping for. Kier House, Windward Drive, Estuary Business Park, Speke, Liverpool L24 8QR 0151 448 5200 N/A. The extent of this investigation will depend on how complex and how serious the issues you have raised are. Fill in the online form. Also kier is a racist company, if 50 ppl were to apply only English white folks would get selected. Find out how we combat fake reviews. Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. Thank you for your understanding. By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. (MASH) The Bridgend Multi-Agency Safeguarding Hub, or MASH, provides safeguarding services from both the . Last Service 14/04/2023 Next Service 20/04/2023 Refuse Sacks collection. Contact details are:01792 765600 (South Wales)01492 523333 (North Wales)post@childcomwales.org.ukwww.childcom.org.uk. Appalling customer service. Just raise a case and leave feedback after. recyclingandwaste@bridgend.gov.uk, Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. Click on a service above for more options or click here to look up another property. We aim to learn from our mistakes and use the information we gain from complaints to improve our services. . Keep all your correspondence in one place, Go straight to the correct contact point within an organisation, Make use of a series of simple templates to help make raising your complaint as simple and quick as possible, Receive reminders when you get a response from a company or organisation, Get an automatic notification when it's appropriate to escalate your case to the next management level within a company, Package up and send off the whole history of your complaint to an ombudsman or other regulatory body if necessary.
Sap Center Seating View Concert,
John Yoo Elsa Arnett,
Articles K
kier bridgend complaints